Lottie Soft Gold
Women's leather heel
Ultimate comfort with our Podiatrist-Designed Footbed
Lottie Soft Gold
Women's leather heel
Size Guide
- Size chart
- Sock size chart
- Perfect fit
- How to measure
| AU/NZ/US | EU | UK | FOOT LENGTH (INCH) | FOOT LENGTH (MM) |
|---|---|---|---|---|
| 5 | 35 | 2.5 | 8.7 | 221 |
| 6 | 36–37 | 3.5 | 9 | 229 |
| 6.5 | 37 | 4 | 9.2 | 233 |
| 7 | 37–38 | 4.5 | 9.4 | 238 |
| 7.5 | 38–39 | 5 | 9.5 | 242 |
| 8 | 39 | 5.5 | 9.7 | 246 |
| 8.5 | 39–40 | 6 | 9.9 | 250 |
| 9 | 40 | 6.5 | 10 | 255 |
| 9.5 | 41 | 7 | 10.2 | 259 |
| 10 | 41–42 | 7.5 | 10.4 | 263 |
| 11 | 42–43 | 8.5 | 10.7 | 272 |
| 12 | 44 | 9.5 | 11 | 280 |
| 13 | 45–46 | 10.5 | 11.4 | 288 |
| Size | Adult S (S/M) | Adult M (S/M) | Adult L (L/XL) | Adult XL (L/XL) |
|---|---|---|---|---|
| Ankle/Crew Socks - Women's | 5–9.5 | 5–9.5 | 10–13 | 10–13 |
| Ankle/Crew Socks - Men's | 7–8.5 | 7–8.5 | 9–15 | 9–15 |
| No Show Socks - Women's | 6–8 | 8.5–9.5 | 10–13 | NA |
A true, tailored fit. Piece together your perfectly tailored fit with our Sole Saver Pack®. The genius components found in your newly purchased shoes (two full-length footbeds, two half-length footbeds and two forefoot cushions to be exact) and complementary bag that come in every box of boots, sneakers and most flats for you to mix‑and-match according to your needs. We created this pack because no two feet are the same—narrow, wide, bunioned or not—we want to help FRANKIE4 shoes fit every unique foot like a glove.
WIDE
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NORMAL
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NARROW
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WIDE FIT:If you have bunions, a neuroma, hammer toes or simply just wide feet—you’ll love our half-length footbed. These footbeds free up maximum volume in the front of the shoe. They also feature the same super-soft arch support as our full-length footbeds. Choosing our half-length footbed keeps shoes looking sleek and slimline, while cleverly creating space for feet to breathe.
NORMAL FIT:Foot not wide or narrow but somewhere in between? Try our full-length footbed. Designed with layered contouring to support your arch, cradle your heel, and cushion your forefoot. If they feel snug but not too tight, they’re just right.
NARROW FIT:Narrow feet? We’ve got you cosy and covered. Slip a forefoot cushion under the front of the full-length footbed, towards the front of the shoe to secure a more foot-hugging fit.
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Still unsure about the correct fit? We're here for you.
Reach out to our customer care team 7 days a week via email, social media or check out our FAQ
Product details
Lottie is a strappy 55mm block-heel engineered for the way your foot actually carries load. The LuxaLite® footbed pairs varying densities with a dual-layer support system, placing 8mm of cushioning right where pressure builds through the forefoot. You stay comfortable long past the first hour. Soft leather straps with an adjustable ankle buckle let you dial in your fit, while a durable rubber sole adds grip and longevity. For the woman who wants an elevated heel she can wear all day and all night.
Features:
LuxaLite® footbed. Streamlined, podiatrist-designed, and contoured with varying densities for targeted cushioning and support.
Dual layer support & cushion system crafted to provide targeted cushioning and support for the foot.
Heel height: 55mm
Forefoot cushioning: 8mm
Customisable fit with adjustable ankle straps.
Leather upper and footbed cover.
Durable rubber sole for enhanced traction and longevity.
Specifications
- Upper Material: 100% Leather
- Toe Style: Square, Open
- Closure Type: Buckles
- Heel Shoe type: Adjustable backstrap
- Forefoot Cushioning: 8mm
- Heel Height: 55mm
- Heel Cover Material: Leather
- Colour: Gold
Care instructions:
We recommend applying a high-quality waterproofing spray before your first wear and periodically. Spot clean marks with a damp cloth using water only, and lay flat to dry to keep them looking their best.
Shipping & returns
Enjoy free shipping in AU on orders over $185. See our shipping policy here.
Full-priced footwear can be returned within 30 days of receipt for a refund, exchange, or store credit, provided items are in as-new condition with original packaging. AU customers returning for an exchange over $185 or for store credit receive a prepaid return label. Exchanges under $185 and refunds will incur a $12 return shipping fee deducted from the refund amount. See our return policy here.
Frequently asked questions
Frequently asked questions
What makes FRANKIE4 so comfortable?
Designed in Australia, every pair of FRANKIE4s features podiatrist-designed support that never compromises on style. Our innovative footbeds are engineered for comfort—whether it’s the Sole Hero® Footbed, which cushions and supports your heel, arch, and forefoot, or the lightweight Luxalite® Footbed, designed to contour to your foot while absorbing shock. Most enclosed styles also include our Sole Saver Pack® to help you customise your fit. Think all-day comfort, made to move with you.
What size should I buy in this style?
Check our Size Guide for tips, or use the True Fit fit finder tool to compare with brands you know. Still unsure? Reach out—we’ll help you find the perfect match.
What if I’m between sizes?
We recommend sizing up. If it’s not quite right, our 30 day instant exchanges* make finding your perfect fit fast and easy. *T&Cs apply.
Does the Lottie Soft Gold have any special features like arch support, cushioning, or padding?
Our latest footbed innovation, Luxalite® is contoured and density-mapped for comfort where it counts—keeping things sleek, supportive, and sophisticated. Patent-pending and podiatrist-designed, it’s a better foundation for fashion shoes.
What is your return policy?
Full-priced footwear can be returned within 30 days for a refund, store credit, or exchange, if unworn and in original condition. AU customers will receive a free return label for exchanges over $185 or store credit. A $12 fee applies to all refunds and any exchanges under $185. International return shipping is at the customer’s expense.
Sale items are subject to different return conditions based on discount level, with some considered final sale and not eligible for return, see more information below:
- Up to 30% Off: Eligible for return as per our standard policy.
- 30-35% Off: Not eligible for refund unless faulty. Returnable within 30 days (unworn/as new) for a size exchange (same style/colour, pending stock) or store credit.
- 36% Off or More: Final sale. No returns, exchanges, or store credits for change of mind (including wrong size) unless faulty.
- $99, $129, $159 or $199 Offers: Final sale. No returns, exchanges, or store credits for change of mind (including wrong size) unless faulty.
Please review our full Returns Policy for complete details.
Not Your Standard Shoe: Built-In Features
Podiatrist-Designed Footbed
Our unique Sole Hero® Support Footbeds are Podiatrist-designed and found in all our styles, except our LuxaLite® range.
Depending on the style, they are either ‘built-in’ or ‘adjustable’. This style features our unique customisable fit pack to help support the foot when it is angled in a high heeled position. Our Sole Hero® High Heel Support Footbed features our unique, convex forefoot support curves to address the added pressure the forefoot takes when in a high heel.
Wearing high-heeled shoes results in load shifting from the back of the foot towards the forefoot, this increased pressure in the forefoot can be the cause of foot pain and injury.
The Sole Hero® High Heel Support Footbed featured in this style is designed with the aim to support and cushion the foot when angled in a high heel, through 3 key elements:
- Align: The Footbed contours were designed with the aim to help facilitate better alignment and movement through the foot and leg by supporting the heel and arch.
- Distribute: The support and cushion system in this footbed features layers of materials with differing softness. Intended to assist with foot cushioning and help spread the load and pressure under the foot- with the aim to reduce pain related to pressure areas.
- Cushion: The Sole Hero® Footbed is loaded with cushioning where it is needed. This is to aid in shock absorption to help take the stress off your foot and leg. To put simply, our aim is for the shoe (including this footbed) to take the stress, whilst helping reduce that stress on your foot and legs.
Podiatrist-Designed Footbed
Over two years in the making, LuxaLite® is a patent-pending footbed design at the intersection of science and style, re-imagining a fashion silhouette and a better foundation than what traditional fashion heels offer.
LuxaLite® is a streamlined, podiatrist-designed footbed which is contoured and moulded with varying densities to deliver slimline, targeted cushioning and support without compromising on style. It has cushioning targeted where higher pressure is most common—this enables footbed compression where your foot craves it in a fashion heel.
150k 5-Star Reviews
Step up your shoe game with cloud-like comfort, unparalleled support, and on-trend styles. To date, we have received over 150,000+ verified buyer reviews with an average of 83% 5-star rating!
We welcome the feedback of our customers, after all, our footwear is designed for you to love. Following a purchase, we invite you to review your footwear.
Our designs are improving the quality of life for many women around the globe - the reviews speak for themselves.
Responsible Leather Sourcing
We’re members of the Leather Working Group (LWG), the world’s leading responsible leather organisation. Over 90% of the leathers used in our styles come from LWG Gold Rated tanneries, with the remainder from LWG Silver Rated tanneries.
This reduces the use of toxic or hazardous substances, reduces pollution, and aids with water management.
Give 15%, Get $25
Join the FRANKIE4 referral program today. Share your unique referral link and your friend will receive 15% off their first pair*. When they order, you'll get $25 off your next full-priced footwear purchase*. Because real friends don't let friends wear uncomfy shoes. Grab your link and start sharing the comfort today — refer a friend here.
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Customer Reviews
- KRKellie R.Verified BuyerI recommend this productAge 45-54Area Of Profession Education & TrainingSize Purchased 11Rated 5 out of 5 stars3 minutes agoLove these sandals
These sandals look great on, with a good heel that remains stable. I’m really happy with them!
FitRated 0.0 on a scale of minus 2 to 2Small True to Size LargeWidthRated 1.0 on a scale of minus 2 to 2Narrow Standard WideWas this helpful? - SCSue C.Verified BuyerI recommend this productAge 65+Area Of Profession RetiredSize Purchased 10Rated 5 out of 5 starsYesterdayComfort first
Elegance and comfort all in one
FitRated 0.0 on a scale of minus 2 to 2Small True to Size LargeWidthRated 0.0 on a scale of minus 2 to 2Narrow Standard WideWas this helpful? - JSJenine S.Verified BuyerI recommend this productAge 55-64Size Purchased 11Rated 5 out of 5 stars1 week agoShoes
Very happy with fit etc. Very quick delivery time
FitRated 0.0 on a scale of minus 2 to 2Small True to Size LargeWidthRated 2.0 on a scale of minus 2 to 2Narrow Standard WideWas this helpful? - NTNancy T.Verified BuyerI recommend this productAge 65+Area Of Profession HealthcareSize Purchased 8.5Rated 5 out of 5 stars1 week agoBeautiful & comfortable
Real leather straps that are not tight, fit perfectly, and my foot does not slide forward. The cushy insole reduces the pressure on the ball of my foot. So happy with this style of shoe, I got the black pair too. I think these are a timeless addition to my shoe wardrobe.
FitRated 0.0 on a scale of minus 2 to 2Small True to Size LargeWidthRated 0.0 on a scale of minus 2 to 2Narrow Standard WideWas this helpful? - LBLouise B.Verified BuyerI recommend this productAge 55-64Size Purchased 8Rated 5 out of 5 stars1 week agoWedding season
Just what I needed for a couple of weddings and a graduation. These are just the right height to be both comfortable and stylish, compliment my outfits.
FitRated 0.0 on a scale of minus 2 to 2Small True to Size LargeWidthRated 0.0 on a scale of minus 2 to 2Narrow Standard WideWas this helpful?
Product Related Collections
- Comfortable Women's Heels
- Comfortable Women's Shoes
- Comfortable Women's Summer Shoes
- Comfortable Women's Wedding Shoes
- Comfortable Women's Work Heels
- Every Size In Stock
- Formal Shoes for Women
- Golden Hour
- Mother's Day Gift Guide
- New Arrivals
- Roomy-Fit Women's Shoes
- Snug-Fit Women's Shoes
- Spring Summer 2026
- Walking Shoes for Women Over 50
- Women's Casual Shoes
- Women's Closed Toe Heels
- Women's Comfortable Work Shoes
- Women's Designer Heels
- Women's Designer Shoes
- Women's Evening Shoes
- Women's Festive Footwear
- Women's Heels + Sandals
- Women's Lace Up Shoes
- Women's LuxaLite® Collection
- Women's LuxaLite® Heels
- Women's Mid Heels
- Women's Open Toe Heels
- Women's Party Shoes
- Women's Pointed Toe Heels
- Women's Shoes for Heel Pain
- Women's Shoes for Morton's Neuroma
- Women's Shoes for Plantar Fasciitis
- Women's Shoes With Podiatrist-Designed Footbeds
- Women's Strappy Heels
- Women's Travel Shoes
- Women's Walking Shoes