CAREERS AND PEOPLE
OUR BRAND
Founded by podiatrists, FRANKIE4 was created to support the wellbeing of women worldwide through our award-winning, science-backed designs that create long-term health and wellness outcomes. Over 13 years, we’ve received 120,000+ five-star reviews from our loyal customers. Now a global business with offices in Brisbane and Seattle, our footprint extends to 10 dedicated concept stores and team of almost 200.
Recently recognised for our dedication to our people, product, and the planet, FRANKIE4 is B Corp certified. This milestone reflects our ongoing journey to make improvements in social and environmental performance, transparency, and accountability. By joining the B Corp community, we're reinforcing a commitment to operate with purpose beyond profit. Our team is a diverse group of passionate individuals, including experts in footwear design, customer experience, sustainability, and more, all working together to make a difference.
LIFE AT FRANKIE4
Life at FRANKIE4 is dynamic and inspiring, fuelled by our relentless pursuit of innovation and excellence. Our brand-new head office in Brisbane is a vibrant hub of creativity and collaboration, where our team continually challenges conventions and pushes the limits of what's expected. Inspired by the cutting-edge design of our products, we strive to go above and beyond for our loyal customers. At FRANKIE4, we are dedicated to creating a supportive environment where ideas flourish and people thrive.
What does a day in your life look like at FRANKIE4?
"While no day is the same in FRANKIE4's Creative Team–a typical day often involves providing feedback to our incredible Graphic Designers on all digital and print marketing touchpoints, producing, planning, and directing upcoming shoots and campaign creative, and collaborating with a range of creative contractors. I catch up with the broader Marketing Team, as well as the Creative Team, daily to iron out priorities and any roadblocks."
- Evie McDonough, Art Director, 2 years at FRANKIE4
What is your favourite thing about working at FRANKIE4?
"As the Associate Director of Product and Planning at FRANKIE4, I love the exciting challenges that keep me on my toes and let me use my analytical skills. Plus, working with a fantastic group of women means every day is like a productive girls' night out!"
- Alex Schledewitz, Associate Director of Product and Planning, 2 years at FRANKIE4
OUR BENEFITS
Paid Parental Leave
The FRANKIE4 Paid Parental Leave policy provides support and financial assistance to all employees, regardless of gender or caregiver status, following the birth, foster, or adoption of a child. This ensures equal access to paid leave benefits alongside any unpaid or government-paid leave.
Volunteer Days
Our Volunteer Day Program provides an opportunity for our employees to engage in community service and social impact activities as a team, fostering a sense of camaraderie and shared purpose within FRANKIE4.
Employee Assistance Program
The wellbeing of our FRANKIE4 employees is important to us, which is why we have partnered with an Employee Assistance Program (EAP) provider, giving all team members and their immediate family access to confidential counselling and support.
Product Discounts - Employee + Family & Friends
As a FRANKIE4 team member, you’ll have access to a generous uncapped discount on our amazing footwear! Plus, your family and friends will also receive a special discount just for them.
Wellbeing Incentive Program
We have developed a unique Wellbeing Incentive Program that encourage our employees to prioritise their physical and mental wellbeing and hit their wellness goals and be rewarded for doing so.
Annual Self-Reflection and Performance Review
Our annual self-reflection and performance reviews help employees unlock their potential, celebrate achievements, and identify growth opportunities. This process fuels personal development and propels the team toward shared success, creating a motivated workplace.
Annual Employee Engagement Survey
Our annual self-reflection and performance reviews help employees unlock their potential, celebrate achievements, and identify growth opportunities. This process fuels personal development and propels the team toward shared success, creating a motivated workplace.
Free Shoes On Your First Day
All team members get to put their best foot forward with free FRANKIE4s on their first day.
Retail - Sales Incentives
We like to motivate and reward our frontline retail workers who continue to go above and beyond their job role, boosting productivity and satisfaction from our valued customers.
Office - Flexible Working
In an effort to contribute to positive work-life balance practices, we’re pleased to offer our office-based employees flexible working arrangements, including remote and hybrid options.
Insurances (US Only)
Health, medical, and dental insurances with premiums paid for by your employer.
What has been your greatest achievement at FRANKIE4?
"There are more than a few projects that I consider to be achievements, but actually for me my greatest achievement at FRANKIE4 is that I have found a role AND a team that values and appreciates my experience, effort and skills while challenging me to continually learn and grow, where the expectation of care and attention is so high that we always want to do our very best work, where the products that I help to develop are genuinely helping women and in some cases are life-changing, where I am excited about the projects we are working on and am proud to say that I work for FRANKIE4."
- Rosie Jamieson, Senior Footwear Designer, 4 years at FRANKIE4
OUR SERVICE
At the heart of our retail service, is our 'CARE' philosophy: Connect, Advise, Resolve, and Elevate. We connect with passion, ensuring every customer feels welcomed and understood. Our team advises with expertise, offering knowledgeable and personalised recommendations tailored to each individual’s needs. We resolve any issues with agility, addressing concerns to deliver a seamless shopping experience. Lastly, we elevate each interaction with excellence, striving to leave a lasting impression that makes every customer feel valued and truly cared for.
Mateship
We respect and support one another. We collaborate.
Belief
In yourself, the brand, the product.
Accountability
Own your craft and your decisions.
Ambition
Aim high, be curious and embrace the pace.
How is FRANKIE4 different from any other workplace?
"I think the main difference is our core values; Mateship, Belief, Accountability, and Ambition.
This is demonstrated through all the levels and areas of FRANKIE4. Everyone is prepared to do the hard work, and this often is shown though our busiest times. I feel there is a lot of trust, and they truly believe in their leaders to do their best to create successful stores that offer exceptional customer service."
- Stella Siemering, Store Manager, 2 years at FRANKIE4
OUR STORY
We’re an innovative fashion label changing the way women experience shoes. Our mission is to take wellness to the next level with award-winning, Podiatrist-designed support for game-changing comfort in every cleverly cushioned step. Our shoes are taking women further. Healthily empowering us with the confidence to kick goals at home, work and play.
More human than a brand, we spoil our customers (and their feet) with the love and attention they deserve, while following our heart to improve the lives of Australian families and do better by our planet.
“At FRANKIE4, our greatest asset is our people. Our B Corp certification is a reflection of the hard work and dedication of our incredible team. Every day, our diverse group of passionate individuals brings expertise, creativity, and heart to our mission of blending comfort, style, and sustainability. We are deeply committed to fostering a supportive and inclusive environment where everyone can thrive and make a positive impact."
- Hilary McMillan, Group CEO, 14 years at FRANKIE4