TERMS AND CONDITIONS
General
Afterpay, Zip Pay and Klarna
Payment methods Afterpay, Zip Pay and Klarna are available only when order value is over $150 (exclusive of shipping).
Discounts and Vouchers
Standard Discount Terms and Conditions
Discount codes, vouchers, and coupons are valid for the specified amount, specified usage period, and specified number of uses only. Expiry date will apply. See discount code/voucher/coupon for specific details.
Discount codes, vouchers, and coupons are valid for use online at FRANKIE4.com and in-store at FRANKIE4 Concept Stores, unless otherwise specified.
Discount codes, vouchers, and coupons must be applied at the checkout, for offer to apply.
Discount codes, vouchers, and coupons cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount codes, vouchers, and coupons cannot be redeemed for cash or backdated on other purchases.
Discount codes, vouchers, and coupons are available on full-priced footwear only (in some cases, valid on selected products/range of styles only). Cannot be redeemed on gift cards, shoelaces, or socks.
Unless otherwise stated, standard 30-day return policy applies.
Gift Vouchers
Gift Cards are available for purchase online at frankie4.com and in-store at FRANKIE4 Concept Stores. No discounts, offers, or other Gift Cards can be used when purchasing a Gift Card.
Gift Cards can be redeemed using the unique code, online at frankie4.com or in-store at FRANKIE4 Concept Stores. Gift Card is valid for 3 years from purchase, unique expiry listed on Gift Card.
Gift Cards remain valid until full value has been redeemed, or expiry date is reached (whichever comes first).
When an eligible order is returned for a refund to original payment method, if the original payment method is Gift Card, the refund will be processed back onto the original Gift Card.
Gift Cards are not redeemable for cash and are treated as currency; they cannot be replaced if lost or stolen.
Review Coupon
Below are the terms & conditions surrounding FRANKIE4 Product Review Coupon Offer. FRANKIE4 Footwear reserves the right to adjust these terms & conditions without prior notice.
One coupon ($25) will be issued per review. Review requests to online Customers are not guaranteed on all orders. Coupons are issued regardless of review content or star rating. Customers submitting reviews consent for these to be published on our website and to be used in our marketing. Coupon valid for footwear only. Coupon valid for current available stock only. $25 Coupons will be sent to customers who wrote a review through the email sent to them.
Coupons are valid for 60 days after the issue date. No extensions on coupon. Coupons are valid for one use. Not redeemable for cash or store credit. Coupons are not to be used in conjunction with any other offer.
Maximum of 1 coupon valid per pair of shoes purchased. Multiple coupons cannot be redeemed on the same pair of shoes purchased. Coupons can be used online or in-store at our concept stores.
Coupon codes must be entered at checkout online to be redeemed. Coupon code emails must be shown to staff when purchasing in store. Coupons are not valid to be used with our independent stockists. Coupon emails can be forwarded to friends and family as a gift. Coupon amount is not refundable in cash if purchased products are returned.
Updated Jul 2023.
Birthday Voucher
Discount is valid for use online at FRANKIE4.com and in-store at FRANKIE4 Concept Stores.
Discount is valid for $25 off full-priced footwear only.
Discount is valid for one use per customer and expires 30 days after receiving the discount.
Discount code must be applied at the checkout, for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear only and cannot be redeemed on gift cards, shoelaces, or socks.
Standard 30-day return policy applies.
Professionals Privilege Offer
Discount is valid for use online at FRANKIE4.com and in-store at FRANKIE4 Concept Stores.
Discount is valid for 10% off full-priced footwear only.
Discount is valid for one use per customer.
Discount code must be applied at the checkout, for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear only and cannot be redeemed on gift cards, shoelaces, or socks.
Standard 30-day return policy applies.
Welcome Offer
Discount is valid for use online at FRANKIE4.com and in-store at FRANKIE4 Concept Stores.
Discount is valid for 10% off full-priced footwear only.
Discount is valid for one use per customer and expires 30 days after receiving the discount.
Discount code must be applied at the checkout, for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear only and cannot be redeemed on gift cards, shoelaces, or socks.
Standard 30-day return policy applies.
Welcome Offer - FRANKIE4 Online
Discount is valid for use online at frankie4.com and in-store at FRANKIE4 Concept Stores.
Discount is valid for 10% off full-priced footwear only.
Discount is valid for one use per customer and expires 30 days after receiving the discount.
Discount code must be applied at the checkout, for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear only and cannot be redeemed on gift cards, shoelaces, or socks.
Standard 30-day return policy applies.
Welcome Offer - FRANKIE4 Online (prior to 11 September 2023)
Discount is valid for use online at frankie4.com and in-store at FRANKIE4 Concept Stores.
Discount is valid for 20% off full-priced footwear only (previously 10%).
Discount expires Wednesday 11 October, 2023.
Discount code must be applied at the checkout, for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear only and cannot be redeemed on gift cards, shoelaces, or socks.
Standard 30-day return policy applies.
APOD Partnership
Definitions:
Discount is valid from Thursday 9 November 2023 – Midnight Sunday 30 June 2024 (AEST).
Discount is valid for use online at FRANKIE4.com and in-store at FRANKIE4 Concept Stores.
Discount is valid for 15% off full-priced footwear.
Discount is valid for multiple uses per customer.
Use of Discount:
Discount code must be applied at the checkout, for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear only and cannot be redeemed on gift cards, shoelaces, or socks.
Standard 30-day return policy applies.
See you back in store—15% off
Definitions:
Discount is valid from Monday 12 February 2024 – Tuesday 30 April 2024 (AEST).
Discount is valid for use in-store at FRANKIE4 Concept Stores only – show voucher in-store to redeem on eligible purchase. Discount cannot be redeemed online.
Discount is valid for 15% off full-priced footwear only.
Discount is valid for one use per customer.
Use of Discount:
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear only and cannot be redeemed on any other styles or products.
Standard 30-day return policy applies.
Global Recycling Day—20% off
Overview:
Recycle any pair of your shoes in-store at one of our Concept Stores during the Promotion Period outlined in Definitions, and you will receive a 20% discount code to redeem on your in-store purchase.
To be eligible, you must recycle your shoes (which can be of any brand) and redeem your 20% discount code in accordance with these Terms and Conditions, during the Promotion Period. Shoes recycled prior to the Promotion Period (prior to Saturday 16 March 2024) are not eligible to receive the Discount Code.
You must notify a FRANKIE4 staff member that the shoes you're returning are for recycling through TreadLightly, before providing them with the pair/s being returned for recycling. Doing so verifies your eligibility for the Discount code. Shoes being returned for recycling as part of this offer, must be physically returned to one of our Concept Stores. Shoes returned for recycling via post are not eligible for this offer.
Maximum of one (1) Discount code will be provided per person, regardless of the number of shoes recycled, or return trips made for footwear recycling.
Definitions:
Promotion Period is Saturday 16 March – Monday 18 March 2024, during usual Concept Store trading hours.
Discount is valid during the Promotion Period (Saturday 16 March – Monday 18 March 2024, during usual Concept Store trading hours) only.
Discount is valid for use in-store at FRANKIE4 Concept Stores only. You must notify a FRANKIE4 staff member before placing your shoes in the dedicated TreadLightly recycling collection unit, to verify your eligibility for the Discount code.
Discount cannot be redeemed online.
Discount is valid for 20% off full-priced footwear only.
Discount is valid for one use per customer.
Use of Discount:
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear only and cannot be redeemed on any other styles or products.
Standard 30-day return policy applies.
Promotions
Made for Educators Promotion
Definitions:
Discount is valid for 20% off RRP of select styles (styles included in Made for Educators Promotion collection only).
Discount is valid from Thursday 4 January 2023 – Midnight Sunday 28 January 2023 (AEST).
Discount is valid for use online at frankie4.com and in-store at FRANKIE4 Concept Stores (Australia).
Discount can be redeemed multiple times per customer.
Use of Discount:
Discount code must be applied at the checkout, for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced styles within 'Made for Educators Promotion' collection only and cannot be redeemed on any other styles or products.
Standard 30-day return policy applies.
In-Store Exclusive Sale—February 2024
Definitions:
“We”, “Our” or “Us” means Frankie4 Holdings Pty Ltd, FrankieB Pty Ltd, Frankie4 Footwear NZ Ltd, collectively trading as Frankie4, Brisbane QLD 4068.
“Customer” means any person who purchases goods from FRANKIE4 footwear.
“Promotion” means all sale offers available during the Promotion Period.
“Promotion Period” is Friday 9 February, 2024 – Sunday 11 February, 2024 (AEST).
Sale Overview:
All footwear styles will be available at discounts up to 50% off their RRP, some styles available at further markdowns. Sale is available in-store at Albert Park, Camberwell, Hyde Park, Manuka, Mosman, and Paddington concept stores only. Sale is not available in-store at Balmoral, Indooroopilly, or Windsor concept stores. Sale is not available online.
Prices cannot be applied in conjunction with any other offer or promotion. Sale shoes may be eligible for exchange, store credit, or refund, depending on their allocated discount (see full T&Cs below). Select styles are only available at the sale price during the specified promotion period and while stocks last. No rainchecks or backdating of sale prices available for this promotion. This promotion is not available at our independent stockists. These Terms & Conditions comply with Australian Consumer Law.
Return Policy:
Styles discounted 10-20% off: Sales under this offer are eligible for a return as per our standard policy. Provided the shoes are returned within 30 days in their as new and unworn condition, a return is eligible for an exchange, store credit, or refund. A return shipping fee may apply.
Styles discounted 30% off: Sales under this offer are not eligible for a refund. Provided the shoes are returned within 30 days in their as new and unworn condition, a return is eligible for a size exchange (same style/colour, pending stock availability) or a store credit of price paid. A return shipping fee may apply.
Styles discounted 40-50% off: Sales under this offer are considered a final sale product and are not eligible for return. No exchanges, store credits, or refunds available on change of mind for products included in this promotion (this includes purchasing the wrong size).
Styles discounted to $60, $99, $129, or $159: Sales under this offer are considered a final sale product and are not eligible for return. No exchanges, store credits, or refunds available on change of mind for products included in this promotion (this includes purchasing the wrong size).
Sale Prices:
All sale prices are as advertised in-store at FRANKIE4 Albert Park, Camberwell, Hyde Park, Manuka, Mosman, and Paddington concept stores, during the Promotion Period. For the In-Store Exclusive Sale, February 2024, these prices will be in effect through the listed stores only, between Friday 9 February 2024 - Sunday 11 February 2024, during store operating hours. Sale prices for this Promotion will not be available online, or at Balmoral, Indooroopilly, or Windsor concept stores. No rainchecks or backdating of sale prices available for this promotion.
While great care has been taken to ensure accuracy of all prices and descriptions, we reserve the right to correct any errors and adjust prices, especially for GST, customs duty or other statutory charges that are out of our control.
Stock Availability:
All offers during the Promotion Period are available while stocks last. We are unable to hold stock aside during the Promotion Period. All available stock for the Promotion is in-store. Stock will be sold on a ‘first in’ basis. If the stock is sold out, this does mean that we have sold out. We will not be restocking during the Promotion Period. No rainchecks or backdating of sale prices available for this promotion.
Online Exclusive Sale—February 2024
Definitions:
“We”, “Our” or “Us” means Frankie4 Holdings Pty Ltd, FrankieB Pty Ltd, Frankie4 Footwear NZ Ltd, collectively trading as Frankie4, Brisbane QLD 4068.
“Customer” means any person who purchases goods from FRANKIE4 footwear.
“Promotion” means all sale offers available during the Promotion Period.
“Promotion Period” is 6pm Wednesday 14 February 2024 – Midnight Sunday 18 February 2024 (AEST).
Sale Overview:
All footwear styles will be available at discounts up to 50% off their RRP, some styles will be available at further markdowns. All prices are as marked online. This sale is available online only, at frankie4.com. Sale prices are not available in-store at concept stores, or at independent retailers. Balmoral, Indooroopilly, and Windsor concept stores will be closed over the duration of this sale.
Sale prices cannot be applied in conjunction with any other offer or promotion, excluding EXTRA10 discount code (see 'Sale Prices' for more). Sale shoes may be eligible for exchange, store credit, or refund, depending on their allocated discount (see full T&Cs below). Select styles are only available at the sale price during the specified promotion period and while stocks last. No rainchecks or backdating of sale prices available for this promotion. This promotion is not available in-store or at independent stockists. These Terms & Conditions comply with Australian Consumer Law.s
Return Policy:
Styles discounted 10-20% off: Sales under this offer are eligible for a return as per our standard policy. Provided the shoes are returned within 30 days in their as new and unworn condition, a return is eligible for an exchange, store credit, or refund. A return shipping fee may apply.
Styles discounted 30% off: Sales under this offer are not eligible for a refund. Provided the shoes are returned within 30 days in their as new and unworn condition, a return is eligible for a size exchange (same style/colour, pending stock availability) or a store credit of price paid. A return shipping fee may apply.
Styles discounted 40-50% off: Sales under this offer are considered a final sale product and are not eligible for return. No exchanges, store credits, or refunds available on change of mind for products included in this promotion (this includes purchasing the wrong size).
Styles discounted to $60, $99 or $129: Sales under this offer are considered a final sale product and are not eligible for return. No exchanges, store credits, or refunds available on change of mind for products included in this promotion (this includes purchasing the wrong size).
Sale Prices:
Sale prices are as marked online during the Promotion Period. For the Online Exclusive Sale, February 2024, these prices will be in effect online from 6pm Wednesday 14 February 2024 – Midnight Sunday 18 February 2024 (AEST) (frankie4.com only).
Online sale prices will not be honoured in-store. Brisbane concept stores (Balmoral, Indooroopilly, and Windsor) will be closed over the duration of this sale. See 'The Brisbane Sale' T&Cs for more information. No rainchecks or backdating of sale prices available for this promotion.
EXTRA10 discount code valid for 10% off sale prices on select styles only (Billie Camel, Billie Gunmetal, Farren all colours, Foxx all colours, Jackie IV Chalk/Dusty Pink, Maxwell Tan, Mim IV Pink Clay, Saint Biscuit, Sandy Navy, Thompson Linen) from 9am 18/02/2024 - 11:59pm 18/02/2024 only. EXTRA10 (10%) not eligible to be backdated on previous purchases.
Stock Availability:
All offers during the Promotion Period are available while stocks last. We are unable to hold stock aside during the Promotion Period. All available stock for the event is loaded online. Stock will be sold on a ‘first in’ basis. If the stock is sold out online, this does mean that we have sold out. We will not be restocking during the Promotion Period. No rainchecks or backdating of sale prices available for this promotion.
The Brisbane Sale—February 2024
Definitions:
“We”, “Our” or “Us” means Frankie4 Holdings Pty Ltd, FrankieB Pty Ltd, Frankie4 Footwear NZ Ltd, collectively trading as Frankie4, Brisbane QLD 4068.
“Customer” means any person who purchases goods from FRANKIE4 footwear.
“Promotion” means all sale offers available during the Promotion Period.
“Promotion Period” is during operating hours from Thursday 15 February 2024 – Saturday 17 February 2024 (AEST).
Sale Overview:
A large range of selected footwear styles will be available at The Brisbane Sale, at discounts up to 50% off the RRP. Over the duration of the sale, our Balmoral, Indooroopilly, and Windsor concept stores will be closed. The Brisbane Sale will be held at 'International Convention Centre' 600 Gregory Terrace, Bowen Hills, 4006. Opening hours are as listed below (all times listed in AEST):
Thursday 15 February: 9am - 8pm
Friday 16 February: 9am - 6pm
Saturday 17 February: 9am - 5pm
Sale prices cannot be applied in conjunction with any other discount, offer, or promotion. Sale shoes may be eligible for exchange, store credit, or refund, depending on their allocated discount (see full T&C’s below). Select styles are only available at the sale price during the specified promotion period and while stocks last. No rainchecks or backdating of sale prices available for this promotion. This promotion is available at The Brisbane Sale event only, not available online, through our concept stores, or at our independent stockists. These Terms & Conditions comply with Australian Consumer Law.
Return Policy:
Styles discounted 10-20% off: Sales under this offer are eligible for a return as per our standard policy. Provided the shoes are returned within 30 days in their as new and unworn condition, a return is eligible for an exchange, store credit, or refund. A return shipping fee may apply.
Styles discounted 30% off: Sales under this offer are not eligible for a refund. Provided the shoes are returned within 30 days in their as new and unworn condition, a return is eligible for a size exchange (same style/colour, pending stock availability) or a store credit of price paid. A return shipping fee may apply.
Styles discounted 40-50% off: Sales under this offer are considered a final sale product and are not eligible for return. No exchanges, store credits, or refunds available on change of mind for products included in this promotion (this includes purchasing the wrong size).
Styles discounted to $60, $99 or $129: Sales under this offer are considered a final sale product and are not eligible for return. No exchanges, store credits, or refunds available on change of mind for products included in this promotion (this includes purchasing the wrong size).
Complimentary products from Bundle Offers (shoelace pack, pair from selected range, FRANKIE4 tote bag) are not redeemable for cash, store credit, refund, or exchange.
Sale Prices:
All sale prices are as marked at The Brisbane Sale during the Promotion Period. For The Brisbane Sale, prices will be in effect at the event, during operating hours seen in 'Sale Overview'. No rainchecks or backdating of sale prices available for this promotion.
While great care has been taken to ensure accuracy of all prices and descriptions, we reserve the right to correct any errors and adjust prices, especially for GST, customs duty or other statutory charges that are out of our control.
Stock Availability:
All offers during the Promotion Period are available while stocks last. We are unable to hold stock aside during the Promotion Period. All available stock for the event is at the event. Stock will be sold on a ‘first in’ basis. If the stock is sold out at the event, this does mean that we have sold out. We will not be restocking during the Promotion Period. No rainchecks or backdating of sale prices available for this promotion.
Bundle Offers
Offer 1—Buy two pairs, get a complimentary shoelace pack.
Offer 2—Buy three pairs, get a complimentary shoelace pack and complimentary pair from selected range (Dimity Black, Dimity Silver Grey, Sandy III Black, Sandy III Rose Gold).
Offer 3—Buy four pairs, get a complimentary shoelace pack, complimentary pair from selected range (Dimity Black, Dimity Silver Grey, Sandy III Black, Sandy III Rose Gold), and complimentary FRANKIE4 tote bag.
Exclusive Bundle Offers are available at our The Brisbane Sale event only. Not available at FRANKIE4 concept stores or FRANKIE4 online. Not available through independent stockists. Selected range referred to Offers 2 and 3, includes the following styles only—Dimity Black, Dimity Silver Grey, Sandy III Black, Sandy III Rose Gold. Selected range is pending stock availability at The Brisbane Sale. Offer is only available while stocks last.
Complimentary products (shoelace pack, pair from selected range, FRANKIE4 tote bag) are not redeemable for cash, store credit, refund, or exchange. This offer cannot be backdated on any other purchases. Offer expires at the completion of The Brisbane Sale, Saturday 17 February 2024, pending stock availability.
Chase The Sun Sale—March 2024
Definitions:
“We”, “Our” or “Us” means Frankie4 Holdings Pty Ltd, FrankieB Pty Ltd, trading as Frankie4, Brisbane QLD 4068.
“Customer” means any person who purchases goods from FRANKIE4 footwear.
“Promotion” means all sale offers available during the Promotion Period.
“Promotion Period” for is 9am Wednesday 13 March, 2024 – Midnight Tuesday 19 March, 2024 (AEST).
Sale Overview:
A select range of styles available on frankie4.com will be available at discounts up to 30% off the RRP. Sale prices cannot be applied in conjunction with any other offer or promotion. Sale shoes may be eligible for exchange, store credit, or refund, depending on their allocated discount (see full T&Cs below). Select styles are only available at the sale price during the specified promotion period and while stocks last. No rainchecks or backdating of sale prices available for this promotion. This promotion is not available at our independent stockists. These Terms & Conditions comply with Australian Consumer Law.
Return Policy:
Styles discounted 10-20% off: Sales under this offer are eligible for a return as per our standard policy. Provided the shoes are returned within 30 days in their as new and unworn condition, a return is eligible for an exchange, store credit, or refund. A return shipping fee may apply.
Styles discounted 30% off: Sales under this offer are not eligible for a refund. Provided the shoes are returned within 30 days in their as new and unworn condition, a return is eligible for a size exchange (same style/colour, pending stock availability) or a store credit of price paid. A return shipping fee may apply. A return shipping fee may apply.
Sale Prices:
All sale prices are as marked online and in-store during the Promotion Period. For the Chase The Sun Sale, March 2024, these prices will be in effect online (frankie4.com only) from 9am Wednesday 13 March 2024 – Midnight Tuesday 19 March 2024 (AEST). Online sale prices will be honoured in-store from Wednesday 13 March 2024 – Tuesday 19 March 2024 during store operating hours. No rainchecks or backdating of sale prices available for this promotion.
While great care has been taken to ensure accuracy of all prices and descriptions, we reserve the right to correct any errors and adjust prices, especially for GST, customs duty or other statutory charges that are out of our control.
Stock Availability:
All offers during the Promotion Period are available while stocks last. We are unable to hold stock aside during the Promotion Period. All available stock for the in-store event is in-store, and for the online event is loaded online. Stock will be sold on a ‘first in’ basis. If the stock is sold out in-store and online, this does mean that we have sold out. We will not be restocking during the Promotion Period. No rainchecks or backdating of sale prices available for this promotion.
Win a Wardrobe – Sportscraft x FRANKIE4
It is important that you read and understand these Terms and Conditions. If you do not understand these Terms and Conditions, you should seek help to understand them. Information on how to enter and prize details form part of these terms and conditions. If there is any conflict between these terms and conditions and any other published material, these terms and conditions are to prevail. Entry into the competition constitutes acceptance of these terms and conditions of entry.
Competition Overview: To enter, entrants must follow @Sportscraft & @Frankie4footwear on Instagram, like and comment to tag a friend. Both the entrant and friend must also be following @Sportscraft & @Frankie4footwear. Multiple entries are permitted by tagging multiple friends. Starts from Monday 18 March – Monday 25 March 2024. Competition ends 11.59pm, Monday 25 March 2024
Promoter: The promoter of this Competition is APG &Co Pty Limited (Sportscraft) ABN 96 9301 533 1 Chalmers Crescent, Mascot NSW. All prize draws will take place at the APG & Co Pty Limited offices.
Eligibility: To be eligible to enter the Competition: You must be a resident of Australia and New Zealand. You must be aged 18 years and older. APG & Co employees and the immediate families and its agencies associated with this promotion are not eligible to enter. The Promoter may in their absolute discretion require that the individual provide photographic identification or some other acceptable form identification or proof of age before awarding the prize. APG & Co Pty Limited may disqualify you if: You or your Entry do not meet any one or more of the requirements set out in these Terms and Conditions. You tamper in any way with the operation of the Competition. Your Entry must be complete, in English and legible. Existing members are also eligible.
Winner Selection: The Competition is a Game of Chance. Skill plays no part in determining the Winner. There will be one (1) winner drawn. The draw will take place at the Promoters premises, on Tuesday 26 March, 2024. The winners will be notified by Instagram DM.
Prize: The winner will receive: One (1) x Sportscraft outfit with a value of AUD $500, and one pair of Frankie4 shoes of their choice. The person tagged will also win One (1) x Sportscraft outfit with a value of AUD $500, and one pair of Frankie4 shoes of their choice. The prize is not exchangeable, transferable, or redeemable for cash. The winner will be contacted via Instagram DM. The promoter will not be responsible for any incorrect details included in the winners contact information. Any ancillary costs including airfares and ground transport (unless specified) are the responsibility of the winner. If a winner is unable to utilize the prize within the 4-month period stated they will forfeit the prize, and another winner will be drawn, and no compensation will be paid in lieu. In the event that for any reason whatsoever, a prize becomes unavailable, the Promoter reserves the right substitute the prize (with reference to all relevant state and territory rules and regulations) to another prize of the same or equal value.
Ownership and Responsibility: By entering this competition, entrants give their express permission to be contacted by the promoter via telephone and e-mail in relation to this competition. All entries become the property of the promoter and will not be acknowledged. Any attempt by an entrant to obtain additional entries by using other e-mail addresses, registrations or logins will void such entries and the entrant may be disqualified from the promotion. The prize remains the property of the Promoter until claimed by the prize winner. Unless expressly stated in these terms and conditions all other expenses become the responsibility of the winner. The Promoter is not responsible for any incorrect or inaccurate information or for any of the equipment or programming associated with or utilised in this competition, or for any technical error, or any combination thereof that may occur in the course of the administration of this competition including (but not limited to) any omission, interruption, deletion, defect, delay in operation or transmission, communications line or telephone, mobile or satellite network failure, theft or destruction or unauthorised access to or alteration of entries. The winner/s must claim and confirm their eligibility to accept the prize as stated, within 5 days from the draw date (AEDT) and will be notified in writing of the prize they have won and how the prize will be delivered. In the event that a winner is unable to be contacted, and all methods of communication are unsuccessful, unclaimed prizes will be dealt with as prescribed by the law of the State or Territory of Australia in which the prize winner resides, they will forfeit the prize. Entries not received in accordance with these terms and conditions or received after the Period ends will not be considered. No responsibility is accepted for late, lost, or misdirected entries.