Payment methods Afterpay, Zip Pay and Klarna are available only when order value is over $150 (exclusive of shipping).

The products in the Limited Edition collection are produced in limited quantities and will be available only while stock lasts. We will not be restocking these items once they have sold out. The Limited Edition collection consist of the following products: Liberty Black Ltd Edt, Franklin Black Ltd Edt, Marlow Black Ltd Edt. 

Each item in the Limited Edition collection is crafted with unique design elements, materials, or features that distinguish from our regular product line. 

No discounts, promotional offers, or other offers are eligible for redemption towards the purchase of products within the Limited Edition collection. The pricing of these products is fixed and reflects their exclusivity and craftsmanship.

30-day return policy applies. If returning your shoes via post, the shoes and shoebox must be returned in the original external postage box to protect the product in transit. All accompanying materials must be returned.

Due to their exclusive nature, no discounts, promotional offers, or other offers are eligible for redemption towards the purchase of Isla, Venice, Bondi, or Bronte. The pricing of these products is fixed and reflects their exclusivity and craftsmanship.

Our standard 30-day return policy applies.

To view full Terms of Service, please click here.

To view our Return Policy, see here. 

These Terms and Conditions ("Terms") govern your participation in the FRANKIE4 “Refer a Friend” Program ("Program"). By participating in the Program, you agree to be bound by these Terms and by FRANKIE4’s general Terms of Use and Privacy Policy.

1. Program Overview

1.1. The Program is open to residents of Australia or New Zealand aged 18 years or older.

1.2. Under the Program, any customers (“Referrers”) may refer new customers (“Recipients”) to FRANKIE4 using a unique referral link provided via the FRANKIE4 referral platform located at frankie4.com/pages/referrals.

1.3. The Program consists of two promotional periods:

• Launch Offer: From 10:30AM Monday 28 July 2025 (AEST) to 5:59AM Monday 4 August 2025 (AEST), Recipients will receive a 25% Discount which can be redeemed on their first eligible purchase, and Referrers will receive a $25 Discount following a Successful Referral (as defined in Section 3.2). There will be a 48-hour Honour Period for Recipients to claim the 25% Discount (as defined in Section 5).
• Ongoing Offer: From 6:00AM Monday 4 August 2025 (AEST) until otherwise amended, Recipients will receive a 15% Discount which can be redeemed on their first eligible purchase, and Referrers will receive a $25 Discount following a Successful Referral (as defined in Section 3.2).

2. Eligibility

2.1. The Refer a Friend Program is only available to individuals who:

a) Are residents of Australia or New Zealand; and

b) Are 18 years of age or older at the time of participation.

2.2 The Program is not open to residents of countries outside of Australia and New Zealand. A separate referral program is available for customers shopping via the United States store (us.frankie4.com).

2.3. FRANKIE4 reserves the right to verify participant eligibility and disqualify any individual who does not meet the above criteria or who violates these Terms and Conditions. 

2.4. Referrers can be a new customer or existing FRANKIE4 customer.

2.5. Recipients must be new customers with no previous purchase history with FRANKIE4.

2.6. Referrals must be made using the official referral system located here, hosted by Okendo and authorised by FRANKIE4. Manual referrals or those conducted outside the designated system are ineligible.

3. Referral Rewards and Redemption

3.1. Recipient Rewards

a) Recipients who are referred during the Launch Period will receive a 25% Discount Code, valid for one use on full-priced footwear only (excludes Isla, Venice, and Limited Edition collection). This Discount must be claimed and redeemed by 5:59AM Monday 4 August 2025 (AEST), or within 48-hours of generation if the referral link is accessed during the honour period (see Section 5).

b) Recipients referred after the Launch Period will receive a 15% Discount Code, valid for one use on full-priced footwear only (excludes Isla, Venice, and Limited Edition collection). This Discount will be valid for 30 days from the date of generation.

c) Discounts are non-transferable, cannot be redeemed for cash, and may not be combined with other offers, promotions, bundles, or discounts unless otherwise stated.

d) Discounts are valid for one use only.

e) Discounts are valid for new customers only, and cannot be redeemed by customers who have placed an order with FRANKIE4 before.

f) Discounts are valid in-store at FRANKIE4 Concept Stores or online at frankie4.com.

g) Discounts are valid towards full-priced footwear only (excludes Isla, Venice, and Limited Edition) and cannot be redeemed towards shoelaces, socks, or gift-cards.

3.2. Referrer Rewards

a) Referrers will receive a $25 Discount only upon completion of a Successful Referral, defined as:

• The Recipient clicks the Referrer’s unique referral link; and
• The Recipient completes a purchase that is attributed to the referral link; and
• FRANKIE4 is able to verify and attribute the referral through its tracking systems.

b) The Discount code will be issued via email and will be valid for 90 days from the date of issue.

c) Discount codes are non-transferable and cannot be redeemed for cash.

d) Discount codes may be used in conjunction with the Professionals Privilege Offer (refer to separate Terms and Conditions for that program), but may not be used in conjunction with any other offer, promotion, or discount.

e) Discount codes are valid for one use only.

f) Discount codes are valid in-store at FRANKIE4 Concept Stores or online at frankie4.com.

g) Discount codes are valid towards full-priced footwear only (excludes Isla, Venice, and Limited Edition) and cannot be redeemed towards shoelaces, socks, or gift-cards.

4. Tracking and Attribution

4.1. FRANKIE4 uses cookies and similar technologies to track referral activity. FRANKIE4 is not liable for untracked referrals due to technical limitations including, but not limited to, cookie blockers, browser settings, or incorrect usage of referral links.

4.2. Referrals must be made by the Referrer directly to the Recipient; use of referral links on coupon sites, deal aggregators, or paid media is strictly prohibited and may result in forfeiture of rewards.

5. Launch Offer Honour Period

5.1. Referral links shared before 5:59AM on Monday 4 August 2025 (AEST) will remain eligible for the 25% discount if the Recipient:

• Accesses the referral link within 48-hours of the referral link being generated; and
• Redeems the generated discount code within 24 hours of its creation.

5.2. Referrals that do not meet both of the above conditions will automatically default to the ongoing 15% discount structure.

6. Referral Emails & Consent

6.1. By submitting a referral through the FRANKIE4 Refer a Friend Program, Referrers confirm that they have obtained the consent of the Recipient (the referred friend) to provide their contact details to FRANKIE4 for the sole purpose of sending a one-time referral invitation.

6.2. FRANKIE4 will send a single email to the Recipient, informing them of the referral and the available offer. Where provided, the Referrer’s name will be included to identify the origin of the referral. The email will also include a link for the Recipient to access the referral offer.

6.3. The Recipient’s contact information will not be used by FRANKIE4 beyond the delivery of the referral invitation, unless the Recipient independently chooses to engage with FRANKIE4 (for example, by clicking the offer link, creating an account, or subscribing to marketing communications). 

6.4. The referral invitation email will include clear sender identification and an unsubscribe mechanism, in accordance with the Spam Act 2003 (Australia) and the Unsolicited Electronic Messages Act 2007 (New Zealand).

6.5. FRANKIE4 reserves the right to suspend or restrict referral activity where it suspects misuse, including excessive email referrals or lack of valid consent.

6.6. If a referral is deemed ineligible (for example, if the Recipient has previously made a purchase), FRANKIE4 may notify the Recipient via email solely for the purpose of advising that the referral offer is not available to them. This communication does not constitute marketing and will not result in the Recipient being added to any ongoing marketing lists unless they separately opt in.

6.7. If the Recipient engages with the referral by clicking the referral link or requesting their discount code, FRANKIE4 may send a follow-up email containing the referral discount code. This communication is considered transactional and will not result in the Recipient being subscribed to ongoing marketing emails unless separate express consent is provided. An unsubscribe option will be included in accordance with applicable legislation.

7. Abuse and Fraud Prevention

7.1. FRANKIE4 reserves the right to disqualify any referrals or withhold rewards if, in its sole discretion, it determines that fraud, tampering, self-referrals, misuse, or other forms of manipulation have occurred.

7.2. Suspected or confirmed abuse of the Program may result in immediate termination of participation and the invalidation of all pending or previously issued rewards.

8. General Terms

8.1. FRANKIE4 reserves the right to modify, suspend, or terminate the Program, or these Terms, at any time and for any reason without prior notice.

8.2. Any changes will be effective immediately upon posting of revised Terms on the FRANKIE4 website. Continued participation in the Program after any such changes shall constitute your consent to such changes.

8.3. These Terms are governed by the laws of Queensland, Australia. Any disputes arising under or in connection with the Program shall be subject to the exclusive jurisdiction of the courts of Queensland.

9. Contact

For questions or concerns regarding the Refer a Friend Program, please contact our Customer Care Team at:

Email: info@frankie4.com.au

Live-Chat: frankie4.com/pages/customer-care

Phone: 07 3106 3351

Discount codes, vouchers, and coupons are valid for the specified amount, specified usage period, and specified number of uses only. Expiry date will apply. See discount code/voucher/coupon for specific details.

Discount codes, vouchers, and coupons are valid for use online at frankie4.com and in-store at FRANKIE4 Concept Stores, unless otherwise specified.

Discount codes, vouchers, and coupons must be applied at the checkout, for offer to apply.

Discount codes, vouchers, and coupons cannot be redeemed in conjunction with any other offer, discount, or promotion.

Discount codes, vouchers, and coupons cannot be redeemed for cash or backdated on other purchases.

Discount codes, vouchers, and coupons are available on full-priced footwear only, excluding Isla, Venice, Bondi, Bronte, Limited Edition collection, and Arch Peace collections (in some cases, discount codes, vouchers, and coupons are valid on selected products/range of styles only – this will be specified in the specific offer's Terms & Conditions). Cannot be redeemed on gift cards, shoelaces, or socks.

Unless otherwise stated, standard 30-day return policy applies.

Gift Cards are available for purchase online at frankie4.com and in-store at FRANKIE4 Concept Stores. No discounts, offers, or other Gift Cards can be used when purchasing a Gift Card.

Gift Cards can be redeemed using the unique code, online at frankie4.com or in-store at FRANKIE4 Concept Stores. Gift Card is valid for 3 years from purchase, unique expiry listed on Gift Card.

Gift Cards remain valid until full value has been redeemed, or expiry date is reached (whichever comes first).

When an eligible order is returned for a refund to original payment method, if the original payment method is Gift Card, the refund will be processed back onto the original Gift Card.

Gift Cards are not redeemable for cash and are treated as currency; they cannot be replaced if lost or stolen.

Below are the Terms & Conditions surrounding FRANKIE4's Product Review Coupon Offer. FRANKIE4 Footwear reserves the right to adjust these Terms & Conditions without prior notice.
One coupon ($25) will be issued per review. Review requests to online Customers are not guaranteed on all orders. Coupons are issued regardless of review content or star rating. Customers submitting reviews consent for these to be published on our website and to be used in our marketing. Coupon valid for use on full-price footwear only (excludes Isla, Venice, Bondi, Bronte, and Limited Edition collection) and cannot be redeemed towards shoelaces, socks, or gift cards. Coupon valid for current available stock only. $25 Coupons will be sent to customers who wrote a review through the email sent to them. Coupons are valid for 60 days after the issue date. No extensions on coupon. Coupons are valid for one use. Not redeemable for cash or store credit. Coupons are not to be used in conjunction with any other discount, offer, or promotion. Maximum of 1 coupon valid per pair of shoes purchased. Multiple coupons cannot be redeemed on the same pair of shoes purchased. Coupons can be used online or in-store at our concept stores. Coupon codes must be entered at checkout online to be redeemed. Coupon code emails must be shown to staff when purchasing in store. Coupons are not valid to be used with our independent stockists. Coupon emails can be forwarded to friends and family as a gift. Coupon amount is not refundable in cash if purchased products are returned.

Updated Oct 2025.

Discount is valid for use online at FRANKIE4.com and in-store at FRANKIE4 Concept Stores.

Discount is valid for $25 off full-priced footwear only (excludes Isla, Venice, Bondi, Bronte, and Limited Edition collection) and cannot be redeemed towards shoelaces, socks, or gift cards.

Discount is valid for one use per customer and expires 30 days after date of issue.

Discount code must be applied at the checkout, for offer to apply.

Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.

Discount cannot be redeemed for cash or backdated on other purchases.

Standard 30-day return policy applies.

Discount is valid for use online at frankie4.com and in-store at FRANKIE4 Concept Stores.

Discount is valid for 10% off full-priced footwear only (excludes Isla, Venice, Bondi, Bronte, and Limited Edition collection) and cannot be redeemed towards shoelaces, socks, or gift cards.

Discount is valid for multiple uses per customer.

Discount code must be applied at the checkout, for offer to apply.

Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.

Discount cannot be redeemed for cash or backdated on other purchases.

Standard 30-day return policy applies.

Discount is valid for use online at frankie4.com and in-store at FRANKIE4 Concept Stores.

Discount is valid for 10% off full-priced footwear only (excludes Isla, Venice, Bondi, Bronte, and Limited Edition collection) and cannot be redeemed towards shoelaces, socks, or gift cards.

Discount is valid for one use per customer and expires 30 days after receiving the discount.

Discount code must be applied at the checkout, for offer to apply.

Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.

Discount cannot be redeemed for cash or backdated on other purchases.

Standard 30-day return policy applies.

Definitions

“We”, “Our” or “Us” means FrankieB Pty Ltd, ACN 144 790 321, 1/1 Swann Rd, Taringa QLD 4068, info@frankie4.com.au, https://frankie4.com/.

“Customer” means any person who purchases goods from FRANKIE4.

“Promotion” means the offers available as outlined in these Terms and Conditions.

Promotion

This Promotion offers a curated range of discounted products at the checkout, available exclusively when a Customer purchases a full-priced style concurrently.

The styles offered within this Promotion are subject to change at any time at Our discretion.

The discounts of styles offered within this Promotion are subject to change at any time at Our discretion.

No backdating of previous styles or discounts is available.

Only the styles shown within this Promotion at the checkout are available within this Promotion. Discounts cannot be extended to other styles that are not shown in this Promotion.

The Promotion may be altered or withdrawn entirely at Our discretion without prior notice. The Promotion has no set end date and not available forever.

Return conditions apply to all purchases made under this promotion, as outlined in our Sale Items Return Policy.

This Promotion is not available in conjunction with any other offer, discount, or promotion.

We reserve the right to amend these Terms and Conditions at any time without prior notice

Terms of Entry

1. Promoter: FrankieB Pty Ltd, ACN 144 790 321, Office 1/1 Swann Road, Taringa QLD 4068, info@frankie4.com.au, https://frankie4.com/, Instagram: @frankie4footwear, https://www.facebook.com/frankie4.footwear/.

2. Competition: Win Your Wishlist Giveaway

3. Competition Period: The Competition commences at 6PM (AEST) on Saturday 15 November 2025 and ends 11:59PM (AEST) on Saturday 22 November 2025.

4. Age Restriction: 18 years and over.

5. Eligible Entrants: Entry is open to Australian residents who:

a) Meet the Age Restriction; and

b) Are not directors, management or employees of the Promoter and its related entities; and

c) Are not immediate family members of directors, management or employees of the Promoter and its related entities; and

d) Are opted-in to receive email marketing from FRANKIE4 at the time of the Prize Draw; and 

e) Complete all the requirements outlined in Item 7. Entry Method.

6. Maximum Number of Entries: One (1) per person.

7. Entry Method: During the Competition Period, visit https://frankie4.com/, sign in to your FRANKIE4 account, ensure you are opted in to receive email marketing from FRANKIE4 (if you're unsure you can sign up again at https://frankie4.com/pages/website-subscribers-sign-up), and add products to your wishlist by clicking the wishlist icon on the product page. You must be signed into your FRANKIE4 account before adding products to your wishlist, to qualify for entry. You may add as many styles as you like, though this will not result in additional entries.

8. Notification: The Winner will be notified by email from 8AM Monday 24 November 2025 (AEST). Winners will have 3 months to claim the Prize.

9. Prize: 1 x $1000AUD FRANKIE4 Gift Voucher (valid until 31/01/2026). Not valid towards the purchase of Gift Cards. Valid towards in-stock product only.

10. Prize Draw: One (1) draw drawn at random by the Promoter at Office 1/1 Swann Road, Taringa QLD 4068, with One (1) Winner per draw. The Winner will be the first valid entry drawn.

Item 11. Draw Date: 8AM (AEST) on Monday 24 November 2025.

Item 12. Unclaimed Prize Draw: As the Prize will be expired, there will be no unclaimed Prize Draw.

Terms and Conditions

1. Agreement

1.1 General

a) These Terms of Entry (Terms), comprising the Schedule and these Terms and Conditions:

i) apply to the Competition being run by the Promoter; and

ii) form the basis of the legally binding agreement between you (you, entrant) and the Promoter.

b) By entering this Competition, you acknowledge that you have read and understood these Terms, and you agree to be bound by these Terms. If you do not agree to these Terms, you must not enter the Competition.

c) Notwithstanding anything in these Terms, the Promoter may in its absolute discretion:

i) refuse to award the Prize to an entrant who fails or is unable to comply with these Terms; and

ii) make reasonable amendments to any aspect of the Competition or the Terms of Entry from time to time, subject to applicable laws.

2. Competition Details

2.1 Who can enter

a) Entry to the Competition is open to Eligible Entrants, who may submit up to the Maximum Number of Entries during the Competition Period. Entries received after the Competition Period will be deemed ineligible.

b) To confirm your eligibility, the Promoter may request you to provide verification information or documents, including (but not limited to) proof of identity, proof of age, proof of residency and verification of your social media profile. In the even that you cannot provide the requested documents, you may be deemed to be ineligible for the Competition.

c) Entry into the Competition is free. However, you may need to pay for internet access to submit your entry.

2.2 How to enter

a) To enter the Competition, you must follow the Entry Method and enter the Competition in your own name. No other form of entry is permitted.

b) Once an entry is submitted, you acknowledge that the entry may not be withdrawn, altered or deleted (except as and where required by the Promoter).

c) Entries will be accepted at the discretion of the Promoter, who will exercise its judgement in ruling on questions of eligibility. The ruling of the Promoter on questions of eligibility will be final, and no further correspondence will be entered into.

d) The Promoter accepts no responsibility for late, lost or misdirected entries of other communications. Entries will be deemed void if they are found to be illegitimate, forged, manipulated or tampered with in any way.

3. Prize

a) The Prize is specified at Item 9.

b) If the Prize is unavailable for whatever reason, the Promoter reserves the right to substitute the Prize for a prize of the same values (which will not exceed $1000AUD).

c) All taxes (excluding GST) which may be payable as a consequence of receiving the Prize, are the sole responsibility of the Winner.

d) If you wish to transfer the Prize to another person, please contact us using the contact details in the Schedule.

4. Prize Draw

a) All valid entries will be included in the Prize Draw/Prize Draws.

b) The winning Eligible Entrant of each Prize Draw (Winner) will win the Prize for that Prize Draw.

c) The Winner will be notified in accordance with the Notification specified in the Schedule.

d) The Promoter will make reasonable efforts to identify and locate the Winner. However, if the Prize remains unclaimed within 3 months after the Prize Draw Date, the Promoter will hold an Unclaimed Prize Draw.

5. Use of personal information

a) The Promoter collects personal information from each entrant to conduct and promote the Competition (Permitted Purpose) and may for this purpose:

i) send electronic messages to or telephone the Winner;

ii) disclose such information to Australian regulatory authorities as required;

iii) disclose such information to State and Territory lottery departments or authorities as required;

iv) publish a Winner’s personal information on any media as required under the relevant lottery legislation; and

v) promote, publicise and market the Competition and the Promoter’s business.

b) Types of personal information collected include your:

i) name;

ii) email;

iii) birthday.

If you need to access, change or update your personal information, you can contact us via the details in the Schedule.

c) You consent to the Promoter using your name, likeness, image or voice (or a combination of these) in the event you are a Winner in any media for an unlimited period of time without remuneration or compensation for the purpose of promoting this Competition (including any outcome) and/or promoting any products manufactured, distributed or supplied (or both) by the Promoter.

d) If you do not agree to your personal information being collected and used for the Permitted Purpose, you cannot participate in the Competition.

e) For further information about how the Promoter handles personal information, please see the Promoter’s privacy policy located at https://frankie4.com/pages/terms-privacy-policy.

6. Liability

a) Winners may have rights under the Australian Consumer Law and other similar legislation which cannot be excluded, restricted or modified by the Promoter. These terms and conditions do not exclude, restrict or limit those statutory rights in any way. However, to the extent that it is permitted to do so by law, the Promoter (including its officers, employees and agents) excludes all liability whether arising in tort (including without limitation negligence), contract or otherwise for any personal injury or any other loss or damage (including without limitation loss of opportunity or loss of profits) whether direct, indirect, special or consequential, arising in any way out of the Competition, including, without limitation:

i) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);

ii) any theft, unauthorised access, or third party interference;

iii) any entry or Prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter;

iv) issues with communications networks or internet services, whether due to traffic congestion, technical malfunction or otherwise;

v) any variation in Prize value to that stated in these Terms, where such variation is outside the reasonable control of the Promoter;

vi) any tax liability incurred by a Winner or entrant; or

vii) use of the Prize by a Winner, or any condition imposed on use of the Prize by any third party.

b) Subject to clauses 6(a) and 6(b), any liability of the Promoter in connection with the Competition or accepting or using any Prize is limited to an amount equal to the value of one Prize offered in the Competition.

7. Dispute Resolution

a) Neither party may commence court proceedings concerning any dispute between the parties arising out of or in relation to this agreement (Dispute), unless the party starting the proceedings has complied with this clause 7.

b) A party claiming that a Dispute has arisen must notify the other party in writing, specifying the nature of the dispute (Dispute Notice).

c) Following the Dispute Notice being given, each party’s authorised representative must endeavour in good faith to resolve the dispute within 14 days.

d) If the Dispute is not resolved within 14 days of the Dispute Notice being given, the parties may commence court proceedings.

8. General

8.1 Governing Law

These Terms are governed by the laws of Queensland, Australia. Each entrant submits to the exclusive jurisdiction of the courts of Queensland, Australia.

8.2 Force Majeure

If for any reason this Competition is not capable of running as planned (whether caused by epidemic, pandemic, power failures, tempests, natural disasters, acts of God, civil unrest, strike, war or terrorism, infection by computer virus, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Competition), the Promoter reserves the right in its sole discretion and subject to any written direction given by a relevant regulatory authority, to cancel, terminate, modify or suspend the Competition, invalidate any affected entries, or provide an alternative prize to the same value as the original Prize, and no compensation will be payable to any Eligible Entrant.

8.3 Severability

a) A clause or part of a clause of this document that is illegal or unenforceable may be severed from this agreement and the remaining clauses or parts of the clause of this agreement continue in force.

b) If any provision is or becomes illegal, unenforceable or invalid in any jurisdiction, it is to be treated as being severed from this agreement in the relevant jurisdiction, but the rest of this agreement will not be affected.

8.4 No waiver

Failure by the Promoter to enforce any of its rights under these Terms does not constitute a waiver of those rights.

8.5 Interpretation

In these Terms:

a) terms defined in the Schedule have that meaning;

b) if a word or phrase is defined, its other grammatical forms have a corresponding meaning;

c) a reference to a document or agreement (including a reference to this agreement) is to that document or agreement as amended, supplemented, varied or replaced;

d) unless expressly stated otherwise, a reference to '$' or 'dollar' is to Australian currency; and

e) the meaning of any general language is not restricted by any accompanying example, and the words 'includes', 'including', 'such as', or 'for example' (or similar phrases) do not limit what else might be included.

Terms of Entry

Item 1. Promoter: FrankieB Pty Ltd, ACN 144 790 321, Office 1/1 Swann Road, Taringa QLD 4068, info@frankie4.com.au, https://frankie4.com/, Instagram: @frankie4footwear, https://www.facebook.com/frankie4.footwear/.

Item 2. Competition: COAST by FRANKIE4 | Launch Event Giveaway

Item 3. Competition Period: The Competition commences at 6pm (AEST) on Tuesday 18 November 2025 and ends at 11:59pm (AEST) on Sunday 23 November 2025. 

Item 4. Age Restriction: 18 years and over. 

Item 5. Eligible Entrants: Entry is open to Australian residents who: 

a) Meet the Age Restriction; and 

b) Are not directors, management or employees of the Promoter and its related entities; and 

c) Are not immediate family members of directors, management or employees of the Promoter and its related entities; and 

d) Are opted-in to receive email marketing from FRANKIE4 at the time of the Prize Draw; and 

e) Complete all the requirements outlined in Item 7. Entry Method; and

f) Are able to attend FRANKIE4’s COAST by FRANKIE4 | Launch Event (12:30–3:30pm AEDT on Thursday 4 December 2025, at West Beach Pavilion, St Kilda West, VIC Australia). Transport, accommodation, and any other travel costs are not included within the Prize. The Promoter and Promotion Partner are in no way responsible for the costs associated with attendance of the event.

Item 6. Maximum Number of Entries: One (1) per person.

Item 7. Entry Method: During the Competition Period, visit https://frankie4.com/pages/coast-launch-event-giveaway and complete the online entry form in its entirety, including full name, email address, birthday, opt-in to email marketing from FRANKIE4, and acceptance of the Terms and Conditions.

Item 8. Notification: Winners will be notified by email within 2 days. Winners will have until Wednesday 3 December 2025 to claim the Prize.

Item 9. Prize:

Prize 1: 2 x Invitations (Digital Invites) to FRANKIE4’s COAST by FRANKIE4 | Launch Event (12:30–3:30pm AEDT on Thursday 4 December 2025, at West Beach Pavilion, St Kilda West, VIC Australia - no monetary value), and 2 x pairs of FRANKIE4 Heels from a selected range (a pair for each attendee, maximum total value $539.90, selected styles include: Carmen Tan, Giselle Gold, Giselle Macchiato, Jolie Black, Jolie Tan, Juno Ecru, Lottie Black, Lottie Cornflower, Lottie Sand, Robbie Buttercream, Robbie Light Blush Crystal).

Prize 2: 2 x Invitations (Digital Invites) to FRANKIE4’s COAST by FRANKIE4 | Launch Event (12:30–3:30pm AEDT on Thursday 4 December 2025, at West Beach Pavilion, St Kilda West, VIC Australia - no monetary value), and 2 x pairs of FRANKIE4 Heels from a selected range (a pair for each attendee, maximum total value $539.90, selected styles include: Carmen Tan, Giselle Gold, Giselle Macchiato, Jolie Black, Jolie Tan, Juno Ecru, Lottie Black, Lottie Cornflower, Lottie Sand, Robbie Buttercream, Robbie Light Blush Crystal).

Prize 3: 2 x Invitations (Digital Invites) to FRANKIE4’s COAST by FRANKIE4 | Launch Event (12:30–3:30pm AEDT on Thursday 4 December 2025, at West Beach Pavilion, St Kilda West, VIC Australia - no monetary value), and 2 x pairs of FRANKIE4 Heels from a selected range (a pair for each attendee, maximum total value $539.90, selected styles include: Carmen Tan, Giselle Gold, Giselle Macchiato, Jolie Black, Jolie Tan, Juno Ecru, Lottie Black, Lottie Cornflower, Lottie Sand, Robbie Buttercream, Robbie Light Blush Crystal).

Prize 4: 2 x Invitations (Digital Invites) to FRANKIE4’s COAST by FRANKIE4 | Launch Event (12:30–3:30pm AEDT on Thursday 4 December 2025, at West Beach Pavilion, St Kilda West, VIC Australia - no monetary value), and 2 x pairs of FRANKIE4 Heels from a selected range (a pair for each attendee, maximum total value $539.90, selected styles include: Carmen Tan, Giselle Gold, Giselle Macchiato, Jolie Black, Jolie Tan, Juno Ecru, Lottie Black, Lottie Cornflower, Lottie Sand, Robbie Buttercream, Robbie Light Blush Crystal).

Prize 5: 2 x Invitations (Digital Invites) to FRANKIE4’s COAST by FRANKIE4 | Launch Event (12:30–3:30pm AEDT on Thursday 4 December 2025, at West Beach Pavilion, St Kilda West, VIC Australia - no monetary value), and 2 x pairs of FRANKIE4 Heels from a selected range (a pair for each attendee, maximum total value $539.90, selected styles include: Carmen Tan, Giselle Gold, Giselle Macchiato, Jolie Black, Jolie Tan, Juno Ecru, Lottie Black, Lottie Cornflower, Lottie Sand, Robbie Buttercream, Robbie Light Blush Crystal).

Item 10. Prize Draw: One (1) draw drawn at random by the Promoter at Office 1/1 Swann Road, Taringa QLD 4068, with five (5) Winners per draw. The first five (5) valid entries drawn will be the winners of the Prizes.

Item 11. Draw Date: Monday 24 November 2025

Item 12. Unclaimed Prize Draw: If a Prize remains unclaimed after the Draw Date, as the Prize will be expired, the Prize will be forfeited, and no new Winners will be drawn. 

Terms and Conditions

1. Agreement 

1.1 General

a) These Terms of Entry (Terms), comprising the Schedule and these Terms and Conditions:  

i) apply to the Competition being run by the Promoter; and   

ii) form the basis of the legally binding agreement between you (you, entrant) and the Promoter.  

b) By entering this Competition, you acknowledge that you have read and understood these Terms, and you agree to be bound by these Terms.  If you do not agree to these Terms, you must not enter the Competition.  

c) Not withstanding anything in these Terms, the Promoter may in its absolute discretion:  

i) refuse to award any Prize to an entrant who fails or is unable to comply with these Terms; and  

ii) make reasonable amendments to any aspect of the Competition or the Terms of Entry from time to time, subject to applicable laws.   

2. Competition Details  

2.1 Who can enter  

a) Entry to the Competition is open to Eligible Entrants, who may submit up to the Maximum Number of Entries during the Competition Period. Entries received after the Competition Period will be deemed ineligible.  

b) To confirm your eligibility, the Promoter may request you to provide verification information or documents, including (but not limited to) proof of identity, proof of age, proof of residency and verification of your social media profile.  In the event that you cannot provide the requested documents, you may be deemed to be ineligible for the Competition.   

c) Entry into the Competition is free. However, you may need to pay for internet access to submit your entry.   

2.2 How to enter  

a) To enter the Competition, you must follow the Entry Method and enter the Competition in your own name. No other form of entry is permitted.   

b) Once an entry is submitted, you acknowledge that the entry may not be withdrawn, altered or deleted (except as and where required by the Promoter).  

c) Entries will be accepted at the discretion of the Promoter, who will exercise its judgement in ruling on questions of eligibility.  The ruling of the Promoter on questions of eligibility will be final, and no further correspondence will be entered into.   

d) The Promoter accepts no responsibility for late, lost or misdirected entries of other communications.  Entries will be deemed void if they are found to be illegitimate, forged, manipulated or tampered with in any way.  

3. Prize  

a) The Prize is specified at Item 9.   

b) If the Prize is unavailable for whatever reason, the Promoter reserves the right to substitute the Prize for a prize of the same value.   

c) All taxes (excluding GST) which may be payable as a consequence of receiving the Prize, are the sole responsibility of the Winner.  

d) If you wish to transfer the Prize to another person, please contact us using the contact details in the Schedule.  

4. Prize Draw  

a) All valid entries will be included in the Prize Draw.  

b) The winning Eligible Entrants of the Prize Draw (Winners) will win the Prize for that Prize Draw.  

c) Each Winner will be notified in accordance with the Notification specified in the Schedule.   

d) The Promoter will make reasonable efforts to identify and locate the Winners. If a Prize remains unclaimed after the Draw Date, as the Prize will be expired, the Prize will be forfeited, and no new Winners will be drawn.

5. Use of personal information   

a) The Promoter collects personal information from each entrant to conduct and promote the Competition (Permitted Purpose) and may for this purpose:  

i) send electronic messages to or telephone the Winner;  

ii) disclose such information to Australian regulatory authorities as required;  

iii) disclose such information to State and Territory lottery departments or authorities as required;  

iv) publish a Winner’s personal information on any media as required under the relevant lottery legislation; and  

v) promote, publicise and market the Competition and the Promoter’s business.  

b) Types of personal information collected include your:  

i) name;   

ii) email address;

iii) birthday; 

iv) likeness and image.  

If you need to access, change or update your personal information, you can contact us via the details in the Schedule.  

c) You consent to the Promoter using your name, likeness, image or voice (or a combination of these) in the event you are a Winner in any media for an unlimited period of time without remuneration or compensation for the purpose of promoting this Competition (including any outcome) and/or promoting any products manufactured, distributed or supplied (or both) by the Promoter.  

d) If you do not agree to your personal information being collected and used for the Permitted Purpose, you cannot participate in the Competition.  

e) For further information about how the Promoter handles personal information, please see the Promoter’s privacy policy located at https://frankie4.com/pages/terms-privacy-policy.  

6. Liability  

a) Winners may have rights under the Australian Consumer Law and other similar legislation which cannot be excluded, restricted or modified by the Promoter. These terms and conditions do not exclude, restrict or limit those statutory rights in any way. However, to the extent that it is permitted to do so by law, the Promoter (including its officers, employees and agents) excludes all liability whether arising in tort (including without limitation negligence), contract or otherwise for any personal injury or any other loss or damage (including without limitation loss of opportunity or loss of profits) whether direct, indirect, special or consequential, arising in any way out of the Competition, including, without limitation:  

i) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);  

ii) any theft, unauthorised access, or third party interference;  

iii) any entry or Prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter;  

iv) issues with communications networks or internet services, whether due to traffic congestion, technical malfunction or otherwise;  

v) any variation in Prize value to that stated in these Terms, where such variation is outside the reasonable control of the Promoter;  

vi) any tax liability incurred by a Winner or entrant; or  

vii) use of the Prize by a Winner, or any condition imposed on use of the Prize by any third party. 

b) Subject to clauses 6(a) and 6(b), any liability of the Promoter in connection with the Competition or accepting or using any Prize is limited to an amount equal to the value of one Prize offered in the Competition.  

7. Dispute Resolution  

a) Neither party may commence court proceedings concerning any dispute between the parties arising out of or in relation to this agreement (Dispute), unless the party starting the proceedings has complied with this clause 7.  

b) A party claiming that a Dispute has arisen must notify the other party in writing, specifying the nature of the dispute (Dispute Notice).  

c) Following the Dispute Notice being given, each party’s authorised representative must endeavour in good faith to resolve the dispute within 14 days.  

d) If the Dispute is not resolved within 14 days of the Dispute Notice being given, the parties may commence court proceedings.  

8. General  

8.1 Governing Law  

These Terms are governed by the laws of Queensland, Australia. Each entrant submits to the exclusive jurisdiction of the courts of Queensland, Australia.  

8.2 Force Majeure  

If for any reason this Competition is not capable of running as planned (whether caused by epidemic, pandemic, power failures, tempests, natural disasters, acts of God, civil unrest, strike, war or terrorism, infection by computer virus, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Competition), the Promoter reserves the right in its sole discretion and subject to any written direction given by a relevant regulatory authority, to cancel, terminate, modify or suspend the Competition, invalidate any affected entries, or provide an alternative prize to the same value as the original Prize, and no compensation will be payable to any Eligible Entrant.  

8.3 Severability  

a) A clause or part of a clause of this document that is illegal or unenforceable may be severed from this agreement and the remaining clauses or parts of the clause of this agreement continue in force.  

b) If any provision is or becomes illegal, unenforceable or invalid in any jurisdiction, it is to be treated as being severed from this agreement in the relevant jurisdiction, but the rest of this agreement will not be affected.  

8.4 No waiver  

Failure by the Promoter to enforce any of its rights under these Terms does not constitute a waiver of those rights.  

8.5 Interpretation  

In these Terms:  

a) terms defined in the Schedule have that meaning;  

b) if a word or phrase is defined, its other grammatical forms have a corresponding meaning;  

c) a reference to a document or agreement (including a reference to this agreement) is to that document or agreement as amended, supplemented, varied or replaced;  

d) unless expressly stated otherwise, a reference to '$' or 'dollar' is to Australian currency; and  

e) the meaning of any general language is not restricted by any accompanying example, and the words 'includes', 'including', 'such as', or 'for example' (or similar phrases) do not limit what else might be included.

Definitions:

"Promoter" of this Promotion is FrankieB Pty Ltd, ACN 144 790 321, 1/1 Swann Road, Taringa QLD 4068, info@frankie4.com.au, https://frankie4.com/, Instagram: @frankie4footwear, https://www.facebook.com/frankie4.footwear/.

“We”, “Our”, “Us” or "FRANKIE4" means Frankie4 Pty Ltd.

“Promotion” means all offers available during the Promotion Period.

"Promotion Period" is between 8AM Monday 8 December 2025 – 11:59PM Thursday 25 December 2025 (AEST).

“Customer” means any person who visits FRANKIE4's ("Promoter") Mosman Concept Store during the Promotion Period.

"Terms" means these Terms and Conditions.

How to Enter:

To enter the Spin & Win offer, visit https://frankie4.com/pages/spin-win (or scan the QR code in-store at any FRANKIE4 Concept Store in Australia) throughout the Promotion Period, click the Spin & Win widget visible on the bottom left-hand corner of the website, and complete the pop-up prompts. Valid name, email address, and consent to email marketing is required to enter and receive your Spin & Win discount. Maximum of one (1) entry per email address.

Prizes:

Each eligible entry will win one (1) Prize only. Maximum of one (1) Prize per email address. Prizes vary between: 10% Off Coupon, 15% Off Coupon, 20% Off Coupon, $40 Voucher, $50 Voucher. See "Prize Terms" for detail on how to redeem Prize.

Prize Terms:

Prizes are valid for one use per person, only. Prizes are valid until 11:59PM Thursday 25 December 2025 (AEST). Prizes are valid for redemption towards in-stock products only. Prizes cannot be redeemed for cash or backdated on other purchases. Prizes are valid for the specified amount only. Prizes are valid for redemption in-store at FRANKIE4 Concept Stores in Australia, or online at https://frankie4.com, throughout the Promotion Period and in line with these Terms.

10% Off Discount: Discount code must be applied at checkout for discount to apply. Valid for 10% off full-priced footwear only (excludes COAST products, Limited Edition collection, shoelaces, socks, gift-cards). Valid for one use until 25/12/2025. Cannot be redeemed in conjunction with any other offer. Standard return conditions apply.

15% Off Discount: Discount code must be applied at checkout for discount to apply. Valid for 15% off full-priced footwear only (excludes COAST products, Limited Edition collection, shoelaces, socks, gift-cards). Valid for one use until 25/12/2025. Cannot be redeemed in conjunction with any other offer. Standard return conditions apply.

20% Off Discount: Discount code must be applied at checkout for discount to apply. Valid for 20% off full-priced footwear only (excludes COAST products, Limited Edition collection, shoelaces, socks, gift-cards). Valid for one use until 25/12/2025. Cannot be redeemed in conjunction with any other offer. Standard return conditions apply.

$40 Voucher: Discount code must be applied at checkout for discount to apply. Valid for $40 off any full-priced footwear purchase (excludes COAST products, Limited Edition collection, shoelaces, socks, gift-cards). Valid for one use until 25/12/2025. Standard return conditions apply; $40 discount is not eligible for cash or refund and will be void if redeeming purchase is returned for refund. Cannot be redeemed in conjunction with any other offer.

$50 Voucher: Discount code must be applied at checkout for discount to apply. Valid for $50 off any full-priced footwear purchase (excludes COAST products, Limited Edition collection, shoelaces, socks, gift-cards). Valid for one use until 25/12/2025. Standard return conditions apply; $50 discount is not eligible for cash or refund and will be void if redeeming purchase is returned for refund. Cannot be redeemed in conjunction with any other offer.

Terms of Entry

Item 1. Promoter: FrankieB Pty Ltd, ACN 144 790 321, 1/1 Swann Road, Indooroopilly QLD 4068, info@frankie4.com.au, https://frankie4.com/, Instagram: @frankie4footwear, https://www.facebook.com/frankie4.footwear/ 

Item 2. Competition: $500 Voucher Giveaway

Item 3. Competition Period: The Competition commences at 9AM (AEST) on Sunday 21 December 2025 and ends at 11:59PM (AEST) on Thursday 25 December 2025.  

Item 4. Age Restriction: 18 years and over.

Item 5. Eligible Entrants: Entry is open to Australian and New Zealand residents who: 

a) Meet the Age Restriction; and 

b) Are not directors, management or employees of the Promoter and its related entities; and 

c) Are not immediate family members of directors, management or employees of the Promoter and its related entities; and

d) Are opted-in to receive SMS marketing and email marketing from FRANKIE4 at the time of the Prize Draw; and

f) Complete all the requirements outlined in Item 7. Entry Method.

Item 6. Maximum Number of Entries: One (1) per person.

Item 7. Entry Method: During the Competition Period, sign up to receive SMS marketing and email marketing from FRANKIE4 through the online form found at frankie4.com/pages/sms-signup.

Item 8. Notification: The Winner will be notified by email from 8AM Friday 26 December 2025 (AEST). The Winner will have until the Prize expires on 28/02/2026 to claim and redeem the Prize.

Item 9. Prize: 1 x FRANKIE4 Gift Voucher valued at $500AUD, valid until the 28/02/2026, valid towards in-stock product only.

Item 10. Prize Draw: One (1) draw drawn at random by the Promoter at Office 1/1 Swann Road, Taringa QLD 4068, with one (1) Winner per draw. The first valid entry drawn will be the Winner of the Prize.

Item 11. Draw Date: 8AM (AEST) on Friday 26 December 2025.

Item 12. Unclaimed Prize Draw: As the Prize will be expired, there will be no unclaimed Prize Draw.

Terms and Conditions

1. Agreement

1.1 General

a) These Terms of Entry (Terms), comprising the Schedule and these Terms and Conditions: 

i) apply to the Competition being run by the Promoter; and  

ii) form the basis of the legally binding agreement between you (you, entrant) and the Promoter. 

b) By entering this Competition, you acknowledge that you have read and understood these Terms, and you agree to be bound by these Terms.  If you do not agree to these Terms, you must not enter the Competition. 

c) Not withstanding anything in these Terms, the Promoter may in its absolute discretion: 

i) refuse to award the Prize to an entrant who fails or is unable to comply with these Terms; and 

ii) make reasonable amendments to any aspect of the Competition or the Terms of Entry from time to time, subject to applicable laws.  

2. Competition Details 

2.1 Who can enter 

a) Entry to the Competition is open to Eligible Entrants, who may submit up to the Maximum Number of Entries during the Competition Period.  Entries received after the Competition Period will be deemed ineligible. 

b) To confirm your eligibility, the Promoter may request you to provide verification information or documents, including (but not limited to) proof of identity, proof of age, proof of residency and verification of your social media profile.  In the even that you cannot provide the requested documents, you may be deemed to be ineligible for the Competition.  

c) Entry into the Competition is free. However, you may need to pay for internet access to submit your entry.  

2.2 How to enter 

a) To enter the Competition, you must follow the Entry Method and enter the Competition in your own name.  No other form of entry is permitted.  

b) Once an entry is submitted, you acknowledge that the entry may not be withdrawn, altered or deleted (except as and where required by the Promoter, for example by unsubscribing to SMS marketing and/or email marketing prior to the Prize Draw). 

c) Entries will be accepted at the discretion of the Promoter, who will exercise its judgement in ruling on questions of eligibility.  The ruling of the Promoter on questions of eligibility will be final, and no further correspondence will be entered into.  

d) The Promoter accepts no responsibility for late, lost or misdirected entries of other communications.  Entries will be deemed void if they are found to be illegitimate, forged, manipulated or tampered with in any way. 

3. Prize 

a) The Prize is specified at Item 9.  

b) The Prize is valid for one use online at frankie4.com or in-store at FRANKIE4 Concept Stores (Australia), is non-refundable, and expires 11:59PM Saturday 23 February 2026.

c) If the Prize is unavailable for whatever reason, the Promoter reserves the right to substitute the Prize for a prize of the same values (which will not exceed $500AUD).   

d) All taxes (excluding GST) which may be payable as a consequence of receiving the Prize, are the sole responsibility of the Winner. 

e) If you wish to transfer the Prize to another person, please contact us using the contact details in the Schedule. 

4. Prize Draw 

a) All valid entries will be included in the Prize Draw. 

b) The winning Eligible Entrant of each Prize Draw (Winner) will win the Prize for that Prize Draw. 

c) The Winner will be notified in accordance with the Notification specified in the Schedule.  

d) The Promoter will make reasonable efforts to identify and locate the Winner. If the Prize remains unclaimed at the time of the Prize's expiry (11:59PM Saturday 28 February 2026) the Prize will be forfeited.  

5. Use of personal information  

a) The Promoter collects personal information from each entrant to conduct and promote the Competition (Permitted Purpose) and may for this purpose: 

i) send electronic messages to or telephone the Winner; 

ii) disclose such information to Australian regulatory authorities as required; 

iii) disclose such information to State and Territory lottery departments or authorities as required; 

iv) publish a Winner’s personal information on any media as required under the relevant lottery legislation; and 

v) promote, publicise and market the Competition and the Promoter’s business. 

b) Types of personal information collected include your: 

i) name;  

ii) mobile number;

iii) email address;  

iv) birthday;

v) post code;

vi) likeness and image. 

If you need to access, change or update your personal information, you can contact us via the details in the Schedule. 

c) You consent to the Promoter using your name, likeness, image or voice (or a combination of these) in the event you are a Winner in any media for an unlimited period of time without remuneration or compensation for the purpose of promoting this Competition (including any outcome) and/or promoting any products manufactured, distributed or supplied (or both) by the Promoter. 

d) If you do not agree to your personal information being collected and used for the Permitted Purpose, you cannot participate in the Competition. 

e) For further information about how the Promoter handles personal information, please see the Promoter’s privacy policy located at https://frankie4.com/pages/terms-privacy-policy. 

6. Liability 

a) Winners may have rights under the Australian Consumer Law and other similar legislation which cannot be excluded, restricted or modified by the Promoter. These terms and conditions do not exclude, restrict or limit those statutory rights in any way. However, to the extent that it is permitted to do so by law, the Promoter (including its officers, employees and agents) excludes all liability whether arising in tort (including without limitation negligence), contract or otherwise for any personal injury or any other loss or damage (including without limitation loss of opportunity or loss of profits) whether direct, indirect, special or consequential, arising in any way out of the Competition, including, without limitation: 

i) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); 

ii) any theft, unauthorised access, or third party interference; 

iii) any entry or Prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; 

iv) issues with communications networks or internet services, whether due to traffic congestion, technical malfunction or otherwise; 

v) any variation in Prize value to that stated in these Terms, where such variation is outside the reasonable control of the Promoter; 

vi) any tax liability incurred by a Winner or entrant; or 

vii) use of the Prize by a Winner, or any condition imposed on use of the Prize by any third party.

b) Subject to clauses 6(a) and 6(b), any liability of the Promoter in connection with the Competition or accepting or using any Prize is limited to an amount equal to the value of one Prize offered in the Competition. 

7. Dispute Resolution 

a) Neither party may commence court proceedings concerning any dispute between the parties arising out of or in relation to this agreement (Dispute), unless the party starting the proceedings has complied with this clause 7. 

b) A party claiming that a Dispute has arisen must notify the other party in writing, specifying the nature of the dispute (Dispute Notice). 

c) Following the Dispute Notice being given, each party’s authorised representative must endeavour in good faith to resolve the dispute within 14 days. 

d) If the Dispute is not resolved within 14 days of the Dispute Notice being given, the parties may commence court proceedings. 

8. General 

8.1 Governing Law 

These Terms are governed by the laws of Queensland, Australia. Each entrant submits to the exclusive jurisdiction of the courts of Queensland, Australia. 

8.2 Force Majeure 

If for any reason this Competition is not capable of running as planned (whether caused by epidemic, pandemic, power failures, tempests, natural disasters, acts of God, civil unrest, strike, war or terrorism, infection by computer virus, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Competition), the Promoter reserves the right in its sole discretion and subject to any written direction given by a relevant regulatory authority, to cancel, terminate, modify or suspend the Competition, invalidate any affected entries, or provide an alternative prize to the same value as the original Prize, and no compensation will be payable to any Eligible Entrant. 

8.3 Severability 

a) A clause or part of a clause of this document that is illegal or unenforceable may be severed from this agreement and the remaining clauses or parts of the clause of this agreement continue in force. 

b) If any provision is or becomes illegal, unenforceable or invalid in any jurisdiction, it is to be treated as being severed from this agreement in the relevant jurisdiction, but the rest of this agreement will not be affected. 

8.4 No waiver 

Failure by the Promoter to enforce any of its rights under these Terms does not constitute a waiver of those rights. 

8.5 Interpretation 

In these Terms: 

a) terms defined in the Schedule have that meaning; 

b) if a word or phrase is defined, its other grammatical forms have a corresponding meaning; 

c) a reference to a document or agreement (including a reference to this agreement) is to that document or agreement as amended, supplemented, varied or replaced; 

d) unless expressly stated otherwise, a reference to '$' or 'dollar' is to Australian currency; and 

e) the meaning of any general language is not restricted by any accompanying example, and the words 'includes', 'including', 'such as', or 'for example' (or similar phrases) do not limit what else might be included.

Definitions:

“We”, “Our”, or “Us” means FrankieB Pty Ltd, ACN 144 790 321, 1/1 Swann Rd, Taringa QLD 4068, info@frankie4.com.au, https://frankie4.com/.

“Customer” means any person who visits FRANKIE4 (online or in-store) or purchases goods from FRANKIE4.

“Promotion” means all sale offers available during the Promotion Period.

"Promotion Period" means the period during which the Promotion takes place, as outlined in the "Concept Store Promotion Period" and "Online Promotion Period".

"Concept Store Promotion Period" is during store trading hours between Friday 26 December 2025 – Wednesday 31 December 2025.

“Online Promotion Period" is 8AM Friday 26 December 2025 – 7:59AM Monday 29 December 2025 (AEST).

Sale Overview:

A select range of footwear styles will be available at a discount of 30% off their RRP. Some styles will be available at further markdowns, marked down to $129, only while stock lasts. During the Online Promotion Period, see the select range of footwear styles included in the sale here.

This sale is available online at https://frankie4.com during the Online Promotion Period, and in-store at FRANKIE4 Concept Stores (Australia) during the Concept Store Promotion Period. Sale prices are not available at independent retailers.

Sale prices cannot be applied in conjunction with any other offer, discount, or promotion. Sale shoes may be eligible for exchange or store credit depending on their allocated discount (see Return Policy). Select range of footwear styles (here) are only available at the sale price throughout the relevant specified Promotion Period and while stocks last. No rainchecks or backdating of sale prices available for this promotion. This promotion is not available at independent stockists. These Terms & Conditions comply with Australian Consumer Law.

Return Policy: 

Styles discounted 30% off: Sales under this offer will be eligible under our standard return policy. A return is eligible exchange, store credit, or refund, provided the shoes are returned within 45 days (Holiday Extended Return Period) in their as new and unworn condition with all original packaging and components included. A return shipping fee may apply.

Styles discounted to $129: Sales under this offer are considered a final sale product and are not eligible for return (unless faulty). No exchanges, store credits, or refunds available on change of mind for products included in this promotion (this includes purchasing the wrong size).

Sale Prices:

All sale prices are as marked online (at the checkout) during the Online Promotion Period, and are as marked at the checkout in-store during the Concept Store Promotion Period. For the Boxing Day Sale, these prices will be in effect online (https://frankie4.com) from 8AM Friday 26 December 2025 – 7:59AM Monday 29 December 2025 (AEST), and in-store at FRANKIE4 Concept Stores (Australia) during store trading hours between Friday 26 December 2025 – Wednesday 31 December 2025. No rainchecks or backdating of sale prices available for this promotion.

While great care has been taken to ensure accuracy of all prices and descriptions, we reserve the right to correct any errors and adjust prices, especially for GST, customs duty or other statutory charges that are out of our control.

Stock Availability:

All offers during the Promotion Period are available while stocks last. We are unable to hold stock aside during the Promotion Period. All available stock for the online event is loaded online, and for the in-store event is in-store. Stock will be sold on a ‘first in’ basis. If the stock is exhausted at all locations participating in the Promotion, this does mean that we have sold out. We will not be restocking during the Promotion Period. No rainchecks or backdating of sale prices available for this promotion.

In the event of an oversell, stock discrepancy, or pricing error, we may cancel your order (in full or in part). If this occurs, we will notify you as soon as possible, providing you with the option of either:

a) a store credit valued at the price paid for the cancelled item/s; OR

b) a refund of the price paid for the cancelled item/s.

If no response is received by us within 5 business days of notification of the oversell, a refund of the price paid for the cancelled item/s will be processed and you will be notified.

No further compensation, remuneration, or benefit will be provided in relation to cancelled items purchased at a discounted or sale price.