Payment methods Afterpay, Zip Pay and Klarna are available only when order value is over $150 (exclusive of shipping).

The products in the Limited Edition collection are produced in limited quantities and will be available only while stock lasts. We will not be restocking these items once they have sold out. The Limited Edition collection consist of the following products: Liberty Black Ltd Edt, Franklin Black Ltd Edt, Marlow Black Ltd Edt. 

Each item in the Limited Edition collection is crafted with unique design elements, materials, or features that distinguish from our regular product line. 

No discounts, promotional offers, or other offers are eligible for redemption towards the purchase of products within the Limited Edition collection. The pricing of these products is fixed and reflects their exclusivity and craftsmanship.

30-day return policy applies. If returning your shoes via post, the shoes and shoebox must be returned in the original external postage box to protect the product in transit. All accompanying materials must be returned.

Due to their exclusive nature, no discounts, promotional offers, or other offers are eligible for redemption towards the purchase of Isla or Venice. The pricing of these products is fixed and reflects their exclusivity and craftsmanship.

Our standard 30-day return policy applies.

To view full Terms of Service, please click here.

To view our Return Policy, see here. 

These Terms and Conditions ("Terms") govern your participation in the FRANKIE4 “Refer a Friend” Program ("Program"). By participating in the Program, you agree to be bound by these Terms and by FRANKIE4’s general Terms of Use and Privacy Policy.

1. Program Overview

1.1. The Program is open to residents of Australia or New Zealand aged 18 years or older.

1.2. Under the Program, any customers (“Referrers”) may refer new customers (“Recipients”) to FRANKIE4 using a unique referral link provided via the FRANKIE4 referral platform located at frankie4.com/pages/referrals.

1.3. The Program consists of two promotional periods:

• Launch Offer: From 10:30AM Monday 28 July 2025 (AEST) to 5:59AM Monday 4 August 2025 (AEST), Recipients will receive a 25% Discount which can be redeemed on their first eligible purchase, and Referrers will receive a $25 Discount following a Successful Referral (as defined in Section 3.2). There will be a 48-hour Honour Period for Recipients to claim the 25% Discount (as defined in Section 5).
• Ongoing Offer: From 6:00AM Monday 4 August 2025 (AEST) until otherwise amended, Recipients will receive a 15% Discount which can be redeemed on their first eligible purchase, and Referrers will receive a $25 Discount following a Successful Referral (as defined in Section 3.2).

2. Eligibility

2.1. The Refer a Friend Program is only available to individuals who:

a) Are residents of Australia or New Zealand; and

b) Are 18 years of age or older at the time of participation.

2.2 The Program is not open to residents of countries outside of Australia and New Zealand. A separate referral program is available for customers shopping via the United States store (us.frankie4.com).

2.3. FRANKIE4 reserves the right to verify participant eligibility and disqualify any individual who does not meet the above criteria or who violates these Terms and Conditions. 

2.4. Referrers can be a new customer or existing FRANKIE4 customer.

2.5. Recipients must be new customers with no previous purchase history with FRANKIE4.

2.6. Referrals must be made using the official referral system located here, hosted by Okendo and authorised by FRANKIE4. Manual referrals or those conducted outside the designated system are ineligible.

3. Referral Rewards and Redemption

3.1. Recipient Rewards

a) Recipients who are referred during the Launch Period will receive a 25% Discount Code, valid for one use on full-priced footwear only (excludes Isla, Venice, and Limited Edition collection). This Discount must be claimed and redeemed by 5:59AM Monday 4 August 2025 (AEST), or within 48-hours of generation if the referral link is accessed during the honour period (see Section 5).

b) Recipients referred after the Launch Period will receive a 15% Discount Code, valid for one use on full-priced footwear only (excludes Isla, Venice, and Limited Edition collection). This Discount will be valid for 30 days from the date of generation.

c) Discounts are non-transferable, cannot be redeemed for cash, and may not be combined with other offers, promotions, bundles, or discounts unless otherwise stated.

d) Discounts are valid for one use only.

e) Discounts are valid for new customers only, and cannot be redeemed by customers who have placed an order with FRANKIE4 before.

f) Discounts are valid in-store at FRANKIE4 Concept Stores or online at frankie4.com.

g) Discounts are valid towards full-priced footwear only (excludes Isla, Venice, and Limited Edition) and cannot be redeemed towards shoelaces, socks, or gift-cards.

3.2. Referrer Rewards

a) Referrers will receive a $25 Discount only upon completion of a Successful Referral, defined as:

• The Recipient clicks the Referrer’s unique referral link; and
• The Recipient completes a purchase that is attributed to the referral link; and
• FRANKIE4 is able to verify and attribute the referral through its tracking systems.

b) The Discount code will be issued via email and will be valid for 90 days from the date of issue.

c) Discount codes are non-transferable and cannot be redeemed for cash.

d) Discount codes may be used in conjunction with the Professionals Privilege Offer (refer to separate Terms and Conditions for that program), but may not be used in conjunction with any other offer, promotion, or discount.

e) Discount codes are valid for one use only.

f) Discount codes are valid in-store at FRANKIE4 Concept Stores or online at frankie4.com.

g) Discount codes are valid towards full-priced footwear only (excludes Isla, Venice, and Limited Edition) and cannot be redeemed towards shoelaces, socks, or gift-cards.

4. Tracking and Attribution

4.1. FRANKIE4 uses cookies and similar technologies to track referral activity. FRANKIE4 is not liable for untracked referrals due to technical limitations including, but not limited to, cookie blockers, browser settings, or incorrect usage of referral links.

4.2. Referrals must be made by the Referrer directly to the Recipient; use of referral links on coupon sites, deal aggregators, or paid media is strictly prohibited and may result in forfeiture of rewards.

5. Launch Offer Honour Period

5.1. Referral links shared before 5:59AM on Monday 4 August 2025 (AEST) will remain eligible for the 25% discount if the Recipient:

• Accesses the referral link within 48-hours of the referral link being generated; and
• Redeems the generated discount code within 24 hours of its creation.

5.2. Referrals that do not meet both of the above conditions will automatically default to the ongoing 15% discount structure.

6. Referral Emails & Consent

6.1. By submitting a referral through the FRANKIE4 Refer a Friend Program, Referrers confirm that they have obtained the consent of the Recipient (the referred friend) to provide their contact details to FRANKIE4 for the sole purpose of sending a one-time referral invitation.

6.2. FRANKIE4 will send a single email to the Recipient, informing them of the referral and the available offer. Where provided, the Referrer’s name will be included to identify the origin of the referral. The email will also include a link for the Recipient to access the referral offer.

6.3. The Recipient’s contact information will not be used by FRANKIE4 beyond the delivery of the referral invitation, unless the Recipient independently chooses to engage with FRANKIE4 (for example, by clicking the offer link, creating an account, or subscribing to marketing communications). 

6.4. The referral invitation email will include clear sender identification and an unsubscribe mechanism, in accordance with the Spam Act 2003 (Australia) and the Unsolicited Electronic Messages Act 2007 (New Zealand).

6.5. FRANKIE4 reserves the right to suspend or restrict referral activity where it suspects misuse, including excessive email referrals or lack of valid consent.

6.6. If a referral is deemed ineligible (for example, if the Recipient has previously made a purchase), FRANKIE4 may notify the Recipient via email solely for the purpose of advising that the referral offer is not available to them. This communication does not constitute marketing and will not result in the Recipient being added to any ongoing marketing lists unless they separately opt in.

6.7. If the Recipient engages with the referral by clicking the referral link or requesting their discount code, FRANKIE4 may send a follow-up email containing the referral discount code. This communication is considered transactional and will not result in the Recipient being subscribed to ongoing marketing emails unless separate express consent is provided. An unsubscribe option will be included in accordance with applicable legislation.

7. Abuse and Fraud Prevention

7.1. FRANKIE4 reserves the right to disqualify any referrals or withhold rewards if, in its sole discretion, it determines that fraud, tampering, self-referrals, misuse, or other forms of manipulation have occurred.

7.2. Suspected or confirmed abuse of the Program may result in immediate termination of participation and the invalidation of all pending or previously issued rewards.

8. General Terms

8.1. FRANKIE4 reserves the right to modify, suspend, or terminate the Program, or these Terms, at any time and for any reason without prior notice.

8.2. Any changes will be effective immediately upon posting of revised Terms on the FRANKIE4 website. Continued participation in the Program after any such changes shall constitute your consent to such changes.

8.3. These Terms are governed by the laws of Queensland, Australia. Any disputes arising under or in connection with the Program shall be subject to the exclusive jurisdiction of the courts of Queensland.

9. Contact

For questions or concerns regarding the Refer a Friend Program, please contact our Customer Care Team at:

Email: info@frankie4.com.au

Live-Chat: frankie4.com/pages/customer-care

Phone: 07 3106 3351

Discount codes, vouchers, and coupons are valid for the specified amount, specified usage period, and specified number of uses only. Expiry date will apply. See discount code/voucher/coupon for specific details.

Discount codes, vouchers, and coupons are valid for use online at frankie4.com and in-store at FRANKIE4 Concept Stores, unless otherwise specified.

Discount codes, vouchers, and coupons must be applied at the checkout, for offer to apply.

Discount codes, vouchers, and coupons cannot be redeemed in conjunction with any other offer, discount, or promotion.

Discount codes, vouchers, and coupons cannot be redeemed for cash or backdated on other purchases.

Discount codes, vouchers, and coupons are available on full-priced footwear only, excluding Isla, Venice, Limited Edition collection, and Arch Peace collections (in some cases, discount codes, vouchers, and coupons are valid on selected products/range of styles only – this will be specified in the specific offer's Terms & Conditions). Cannot be redeemed on gift cards, shoelaces, or socks.

Unless otherwise stated, standard 30-day return policy applies.

Gift Cards are available for purchase online at frankie4.com and in-store at FRANKIE4 Concept Stores. No discounts, offers, or other Gift Cards can be used when purchasing a Gift Card.

Gift Cards can be redeemed using the unique code, online at frankie4.com or in-store at FRANKIE4 Concept Stores. Gift Card is valid for 3 years from purchase, unique expiry listed on Gift Card.

Gift Cards remain valid until full value has been redeemed, or expiry date is reached (whichever comes first).

When an eligible order is returned for a refund to original payment method, if the original payment method is Gift Card, the refund will be processed back onto the original Gift Card.

Gift Cards are not redeemable for cash and are treated as currency; they cannot be replaced if lost or stolen.

Below are the Terms & Conditions surrounding FRANKIE4's Product Review Coupon Offer. FRANKIE4 Footwear reserves the right to adjust these Terms & Conditions without prior notice.
One coupon ($25) will be issued per review. Review requests to online Customers are not guaranteed on all orders. Coupons are issued regardless of review content or star rating. Customers submitting reviews consent for these to be published on our website and to be used in our marketing. Coupon valid for use on full-price footwear only (excludes Isla, Venice, and Limited Edition collection) and cannot be redeemed towards shoelaces, socks, or gift cards. Coupon valid for current available stock only. $25 Coupons will be sent to customers who wrote a review through the email sent to them. Coupons are valid for 60 days after the issue date. No extensions on coupon. Coupons are valid for one use. Not redeemable for cash or store credit. Coupons are not to be used in conjunction with any other discount, offer, or promotion. Maximum of 1 coupon valid per pair of shoes purchased. Multiple coupons cannot be redeemed on the same pair of shoes purchased. Coupons can be used online or in-store at our concept stores. Coupon codes must be entered at checkout online to be redeemed. Coupon code emails must be shown to staff when purchasing in store. Coupons are not valid to be used with our independent stockists. Coupon emails can be forwarded to friends and family as a gift. Coupon amount is not refundable in cash if purchased products are returned.

Updated Jul 2024.

Discount is valid for use online at FRANKIE4.com and in-store at FRANKIE4 Concept Stores.

Discount is valid for $25 off full-priced footwear only (excludes Isla, Venice, and Limited Edition collection) and cannot be redeemed towards shoelaces, socks, or gift cards.

Discount is valid for one use per customer and expires 30 days after date of issue.

Discount code must be applied at the checkout, for offer to apply.

Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.

Discount cannot be redeemed for cash or backdated on other purchases.

Standard 30-day return policy applies.

Discount is valid for use online at frankie4.com and in-store at FRANKIE4 Concept Stores.

Discount is valid for 10% off full-priced footwear only (excludes Isla, Venice, and Limited Edition collection) and cannot be redeemed towards shoelaces, socks, or gift cards.

Discount is valid for multiple uses per customer.

Discount code must be applied at the checkout, for offer to apply.

Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.

Discount cannot be redeemed for cash or backdated on other purchases.

Standard 30-day return policy applies.

Discount is valid for use online at frankie4.com and in-store at FRANKIE4 Concept Stores.

Discount is valid for 10% off full-priced footwear only (excludes Isla, Venice, and Limited Edition collection) and cannot be redeemed towards shoelaces, socks, or gift cards.

Discount is valid for one use per customer and expires 30 days after receiving the discount.

Discount code must be applied at the checkout, for offer to apply.

Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.

Discount cannot be redeemed for cash or backdated on other purchases.

Standard 30-day return policy applies.

Definitions

“We”, “Our” or “Us” means FrankieB Pty Ltd, ACN 144 790 321, 1/1 Swann Rd, Taringa QLD 4068, info@frankie4.com.au, https://frankie4.com/.

“Customer” means any person who purchases goods from FRANKIE4.

“Promotion” means the offers available as outlined in these Terms and Conditions.

Promotion

This Promotion offers a curated range of discounted products at the checkout, available exclusively when a Customer purchases a full-priced style concurrently.

The styles offered within this Promotion are subject to change at any time at Our discretion.

The discounts of styles offered within this Promotion are subject to change at any time at Our discretion.

No backdating of previous styles or discounts is available.

Only the styles shown within this Promotion at the checkout are available within this Promotion. Discounts cannot be extended to other styles that are not shown in this Promotion.

The Promotion may be altered or withdrawn entirely at Our discretion without prior notice. The Promotion has no set end date and not available forever.

Return conditions apply to all purchases made under this promotion, as outlined in our Sale Items Return Policy.

This Promotion is not available in conjunction with any other offer, discount, or promotion.

We reserve the right to amend these Terms and Conditions at any time without prior notice

Schedule

Item 1. Promoter: FRANKIE4 IP 1 Pty Ltd (ABN 38 635 319 845), 1/1 Swann Road Taringa QLD 4068, info@frankie4.com.au, https://frankie4.com/, Instagram: @frankie4footwear, https://www.facebook.com/frankie4.footwear/.

Item 2. Promotion Partners: 

• Flight Centre Travel Group Limited (ABN 25 003 377 188) of 275 Grey Street South Brisbane QLD 4101 (Flight Centre).
• July & Co Pty Ltd (ABN 95 627 373 111) of 69-71 Rupert St Collingwood VIC 3066.

Item 3. Permit Number: ACT Permit No. TP 25/01784.1

Item 4. Competition: FRANKIE4 15th Birthday Giveaway

Item 5. Competition Period: The Competition commences at 4PM (AEST) on Friday 1 August 2025 and ends at 11:59PM (AEST) on Sunday 10 August 2025.   

Item 6. Age Restriction: 18 years and over. 

Item 7. Eligible Entrants: Entry is open to Australian residents who:  

a) Meet the Age Restriction; and  

b) Are not directors, management or employees of the Promoter or Promotion Partners and any of their related entities; and 

c) Are not immediate family members of directors, management or employees of the Promoter or Promotion Partners and any of their related entities; and

d) Are able to truthfully and accurately complete all sections of the entry form including the ‘Healthcare Profession’.

Item 8. Maximum Number of Entries: Thirty-four (34) per person, consisting of one (1) entry via sign-up form, plus thirty (30) bonus entries via referral, plus two (2) bonus entries via SMS opt-in, plus one (1) bonus entries via Instagram follow. 

Item 9. Entry Method: During the Competition Period, visit https://frankie4.com/pages/15th-birthday-giveaway and complete the online entry form in its entirety, including full name, email address, birthday, and acceptance of the Terms and Conditions. 

Item 10. Notification: Winners will be notified by email within 2 days of the end of the Competition Period. Winners will have 3 months to claim the Prize. 

Item 11. Prize: 1 x $1000AUD FRANKIE4 Gift Voucher (valid until 11/08/2028), plus 1 x $1500AUD Flight Centre Gift Voucher (See Item 11, i for details), plus 1 x $1000AUD July Luggage Gift Voucher (valid until 11/08/2028).

i) 1 x Flight Centre travel gift card to the value of AUD $1,500 issued by the Promotion Partner. For Gift Card Terms of Use, visit https://help.flightcentre.com.au/s/article/gift-card-terms-of-use-au

Item 12. Prize Draw: One (1) draw drawn at random by the Promoter at Office 1/1 Swann Road, Taringa QLD 4068, with one (1) Winner per draw. The Winner will be the first valid entry drawn.

Item 13. Draw Date: 9AM (AEST) on Monday 11 August 2025.

Item 14. Unclaimed Prize Draw: If a Prize remains unclaimed 3 months after the Draw Date, an unclaimed Prize Draw will be held at Office 1/1 Swann Road, Taringa QLD 4068, at 9AM (AEST) on Wednesday 12 November 2025, subject to the approval of any necessary regulatory authority. The Winners of the Unclaimed Prize Draw will be notified in the same manner as set out in Item 10.

Terms and Conditions

1. Agreement 

1.1 General

a) These Terms of Entry (Terms), comprising the Schedule and these Terms and Conditions:  

i) apply to the Competition being run by the Promoter; and   

ii) form the basis of the legally binding agreement between you (you, entrant) and the Promoter.  

b) By entering this Competition, you acknowledge that you have read and understood these Terms, and you agree to be bound by these Terms.  If you do not agree to these Terms, you must not enter the Competition.  

c) Not withstanding anything in these Terms, the Promoter may in its absolute discretion:  

i) refuse to award any Prize to an entrant who fails or is unable to comply with these Terms; and  

ii) make reasonable amendments to any aspect of the Competition or the Terms of Entry from time to time, subject to applicable laws.   

2. Competition Details  

2.1 Who can enter  

a) Entry to the Competition is open to Eligible Entrants, who may submit up to the Maximum Number of Entries during the Competition Period. Entries received after the Competition Period will be deemed ineligible.  

b) To confirm your eligibility, the Promoter may request you to provide verification information or documents, including (but not limited to) proof of identity, proof of age, proof of residency and verification of your social media profile.  In the even that you cannot provide the requested documents, you may be deemed to be ineligible for the Competition.   

c) Entry into the Competition is free. However, you may need to pay for internet access to submit your entry.   

2.2 How to enter  

a) To enter the Competition, you must follow the Entry Method and enter the Competition in your own name. No other form of entry is permitted.   

b) Once an entry is submitted, you acknowledge that the entry may not be withdrawn, altered or deleted (except as and where required by the Promoter).  

c) Entries will be accepted at the discretion of the Promoter, who will exercise its judgement in ruling on questions of eligibility.  The ruling of the Promoter on questions of eligibility will be final, and no further correspondence will be entered into.   

d) The Promoter accepts no responsibility for late, lost or misdirected entries of other communications.  Entries will be deemed void if they are found to be illegitimate, forged, manipulated or tampered with in any way.  

3. Prize  

a) The Prize is specified at Item 11.   

b) If the Prize is unavailable for whatever reason, the Promoter reserves the right to substitute the Prize for a prize of the same values (the Prize total will not exceed $3500AUD).   

c) All taxes (excluding GST) which may be payable as a consequence of receiving the Prize, are the sole responsibility of the Winner.  

d) If you wish to transfer the Prize to another person, please contact us using the contact details in the Schedule.  

4. Prize Draw  

a) All valid entries will be included in the Prize Draw.  

b) The winning Eligible Entrant of each Prize Draw (Winner) will win the Prize for that Prize Draw.  

c) The Winner will be notified in accordance with the Notification specified in the Schedule.   

d) The Promoter will make reasonable efforts to identify and locate the Winners. However, if any Prize remains unclaimed within 3 months after the Prize Draw Date, the Promoter will hold an Unclaimed Prize Draw.  

5. Use of personal information   

a) The Promoter collects personal information from each entrant to conduct and promote the Competition (Permitted Purpose) and may for this purpose:  

i) send electronic messages to or telephone the Winner;  

ii) disclose such information to Australian regulatory authorities as required;  

iii) disclose such information to State and Territory lottery departments or authorities as required;  

iv) publish a Winner’s personal information on any media as required under the relevant lottery legislation; and  

v) promote, publicise and market the Competition and the Promoter’s business.  

b) Types of personal information collected include your:  

i) name;   

ii) email address; 

iii) mobile number;   

iv) birthday; 

v) likeness and image.  

If you need to access, change or update your personal information, you can contact us via the details in the Schedule.  

c) You consent to the Promoter using your name, likeness, image or voice (or a combination of these) in the event you are a Winner in any media for an unlimited period of time without remuneration or compensation for the purpose of promoting this Competition (including any outcome) and/or promoting any products manufactured, distributed or supplied (or both) by the Promoter.  

d) If you do not agree to your personal information being collected and used for the Permitted Purpose, you cannot participate in the Competition.  

e) For further information about how the Promoter handles personal information, please see the Promoter’s privacy policy located at https://frankie4.com/pages/terms-privacy-policy.  

f) For further information about how the Promotion Partners handle personal information, please see Flight Centre's Privacy Policy located at https://help.flightcentre.com.au/s/article/privacy-policy-au, and July Luggage's Privacy Policy located at https://july.com/au/privacy-policy/.

g) Entrants agree that when entering the competition, they are consenting to receive email marketing from Flight Centre, the Promotion Partner, for marketing purposes, which may include sending emails, SMS or other marketing communications related to the Promotion Partner’s products, services and promotions. Eligible Entrants can unsubscribe by following the unsubscribe prompt in your email, SMS, or other forms of marketing. 

h) Entrants agree that when entering the competition, they are consenting to receive email marketing from July Luggage, the Promotion Partner, for marketing purposes, which may include sending emails or other marketing communications related to the Promotion Partner's products, services and promotions. Eligible Entrants can unsubscribe by following the unsubscribe prompt in your email, or other forms of marketing.

i) The Promoter reserves the right, at any time, to verify the validity of entries and  Entrants (including an Entrant’s identity, age and place of residence) and reserves  the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with  the entry process or engaged in any unlawful or other improper misconduct  calculated to jeopardise the fair and proper conduct of the promotion. Errors and  omissions may be accepted at the Promoter's discretion. Failure by the Promoter to  enforce any of its rights at any stage does not constitute a waiver of those rights. The  Promoter's legal rights to recover damages or other compensation from such an  offender are reserved. Incomplete or indecipherable form entries will be deemed invalid.

j) This promotion is in no way sponsored, endorsed, administered or associated with any social media channel.   

6. Liability  

a) Winners may have rights under the Australian Consumer Law and other similar legislation which cannot be excluded, restricted or modified by the Promoter. These terms and conditions do not exclude, restrict or limit those statutory rights in any way. However, to the extent that it is permitted to do so by law, the Promoter (including its officers, employees and agents) excludes all liability whether arising in tort (including without limitation negligence), contract or otherwise for any personal injury or any other loss or damage (including without limitation loss of opportunity or loss of profits) whether direct, indirect, special or consequential, arising in any way out of the Competition, including, without limitation:  

i) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);  

ii) any theft, unauthorised access, or third party interference;  

iii) any entry or Prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter;  

iv) issues with communications networks or internet services, whether due to traffic congestion, technical malfunction or otherwise;  

v) any variation in Prize value to that stated in these Terms, where such variation is outside the reasonable control of the Promoter;  

vi) any tax liability incurred by a Winner or entrant; or  

vii) use of the Prize by a Winner, or any condition imposed on use of the Prize by any third party. 

b) Subject to clauses 6(a) and 6(b), any liability of the Promoter in connection with the Competition or accepting or using any Prize is limited to an amount equal to the value of one Prize offered in the Competition.  

7. Dispute Resolution  

a) Neither party may commence court proceedings concerning any dispute between the parties arising out of or in relation to this agreement (Dispute), unless the party starting the proceedings has complied with this clause 7.  

b) A party claiming that a Dispute has arisen must notify the other party in writing, specifying the nature of the dispute (Dispute Notice).  

c) Following the Dispute Notice being given, each party’s authorised representative must endeavour in good faith to resolve the dispute within 14 days.  

d) If the Dispute is not resolved within 14 days of the Dispute Notice being given, the parties may commence court proceedings.  

8. General  

8.1 Governing Law  

These Terms are governed by the laws of Queensland, Australia. Each entrant submits to the exclusive jurisdiction of the courts of Queensland, Australia.  

8.2 Force Majeure  

If for any reason this Competition is not capable of running as planned (whether caused by epidemic, pandemic, power failures, tempests, natural disasters, acts of God, civil unrest, strike, war or terrorism, infection by computer virus, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Competition), the Promoter reserves the right in its sole discretion and subject to any written direction given by a relevant regulatory authority, to cancel, terminate, modify or suspend the Competition, invalidate any affected entries, or provide an alternative prize to the same value as the original Prize, and no compensation will be payable to any Eligible Entrant.  

8.3 Severability  

a) A clause or part of a clause of this document that is illegal or unenforceable may be severed from this agreement and the remaining clauses or parts of the clause of this agreement continue in force.  

b) If any provision is or becomes illegal, unenforceable or invalid in any jurisdiction, it is to be treated as being severed from this agreement in the relevant jurisdiction, but the rest of this agreement will not be affected.  

8.4 No waiver  

Failure by the Promoter to enforce any of its rights under these Terms does not constitute a waiver of those rights.  

8.5 Interpretation  

In these Terms:  

a) terms defined in the Schedule have that meaning;  

b) if a word or phrase is defined, its other grammatical forms have a corresponding meaning;  

c) a reference to a document or agreement (including a reference to this agreement) is to that document or agreement as amended, supplemented, varied or replaced;  

d) unless expressly stated otherwise, a reference to '$' or 'dollar' is to Australian currency; and  

e) the meaning of any general language is not restricted by any accompanying example, and the words 'includes', 'including', 'such as', or 'for example' (or similar phrases) do not limit what else might be included.

1. Definitions:

"Promoter" of this Promotion is FrankieB Pty Ltd, ACN 144 790 321, Office 1/1 Swann Road, Taringa QLD 4068, info@frankie4.com.au, https://frankie4.com/.

“We”, “Our” and “FRANKIE4” means FrankieB Pty Ltd (ACN 144 790 321) trading as FRANKIE4, Brisbane QLD 4068, Australia.

"Promotion Period" is 2PM Monday 11 August 2025 – 11.59PM Sunday 17 August 2025 (AEST).

"Offer" or means all offers available during the Promotion Period, as outlined in these Terms and Conditions.

"Discount Code" is the discount code sent to Eligible Customers by the Promoter, upon submission for the offer via the form located at https://frankie4.com/pages/selected-sandals-offer.

"Eligible Customer" or "Eligible Customers" means a person who has not purchased with FRANKIE4 ("Promoter") before.

"Selected Styles" means only the following styles: Bree Black, Bree Champagne Tumbled, Hunter Camel Leopard Print, Orla Black Crinkle Patent, Orla White Grain, Patterson Black, Patterson Gold Tumbled. No other products are included in the Offer.

"Terms" means these Terms and Conditions.

2. Promotion Period

This Offer is available during the Promotion Period only. Offer is not able to be backdated onto previous purchases.

3. Eligibility

This Offer is for Eligible Customers only. Customers who have previously purchased with FRANKIE4 ("Promoter") are not eligible to receive this Offer. Eligible Customers must sign up via the form at https://frankie4.com/pages/selected-sandals-offer to receive their unique Discount Code, which can be used to redeem this Offer.

4. Offer

Selected Sandal Styles ("Selected Styles") will be available to Eligible Customers for $175AUD (maximum 1 per Customer), with the use of their unique Discount Code.

A maximum of one (1) pair of the Selected Styles can be purchased for $175AUD per Eligible Customer.

Eligible Customers must be logged in at checkout before applying their unique Discount Code, to redeem offer.

This Offer is not available in conjunction with any other offer, discount, or promotion.

This Offer will be honoured in-store at FRANKIE4 Concept Stores (Australia) pending stock availability and as outlined in these Terms. This Offer cannot be redeemed through independent stockists or retailers.

5. Return Policy

Provided the shoes purchased within this Offer are returned within 30-days, in a new condition with original packaging and components included, they are eligible to be returned for one of the following outcomes:

- A direct size exchange (same style and colour only, pending stock availability); or
- A store credit at the price paid for the product; or
- A refund of the price paid minus a $12 restocking fee (unless faulty where FRANKIE4 will cover the cost of the return).

See our Return Policy here.

6. Stock Availability

This Offer is available on current stock only and cannot be extended for future restocks.

7. General Conditions:

By participating, each Customer agrees:

(a) to abide by these Terms and decisions of FRANKIE4 ("Promoter") , which shall be final and binding in all respects relating to this Promotion; and

(b) not to release any publicity or other materials on their own or through someone else regarding their participation in the Promotion without the prior consent of FRANKIE4 ("Promoter"), which it may withhold in its sole discretion.

8. Liability

Customers may have rights under the Australian Consumer Law and other similar legislation which cannot be excluded, restricted or modified by the Promoter. These terms and conditions do not exclude, restrict or limit those statutory rights in any way. However, to the extent that it is permitted to do so by law, the Promoter (including its officers, employees and agents) excludes all liability whether arising in tort (including without limitation negligence), contract or otherwise for any personal injury or any other loss or damage (including without limitation loss of opportunity or loss of profits) whether direct, indirect, special or consequential, arising in any way out of the Promotion.

9. Dispute Resolution

a) Neither party may commence court proceedings concerning any dispute between the parties arising out of or in relation to this agreement (Dispute), unless the party starting the proceedings has complied with this clause 7.

b) A party claiming that a Dispute has arisen must notify the other party in writing, specifying the nature of the dispute (Dispute Notice).

c) Following the Dispute Notice being given, each party’s authorised representative must endeavour in good faith to resolve the dispute within 14 days.

d) If the Dispute is not resolved within 14 days of the Dispute Notice being given, the parties may commence court proceedings.

10. General

10.1 Governing Law

These Terms are governed by the laws of Queensland, Australia. Each Customer taking part in the Offer submits to the exclusive jurisdiction of the courts of Queensland, Australia.

10.2 Severability

a) A clause or part of a clause of this document that is illegal or unenforceable may be severed from this agreement and the remaining clauses or parts of the clause of this agreement continue in force.

b) If any provision is or becomes illegal, unenforceable or invalid in any jurisdiction, it is to be treated as being severed from this agreement in the relevant jurisdiction, but the rest of this agreement will not be affected.

10.3 No waiver

Failure by the Promoter to enforce any of its rights under these Terms does not constitute a waiver of those rights.

10.4 Interpretation

In these Terms:

a) terms defined in the Schedule have that meaning;

b) if a word or phrase is defined, its other grammatical forms have a corresponding meaning;

c) a reference to a document or agreement (including a reference to this agreement) is to that document or agreement as amended, supplemented, varied or replaced;

d) unless expressly stated otherwise, a reference to '$' or 'dollar' is to Australian currency; and

e) the meaning of any general language is not restricted by any accompanying example, and the words 'includes', 'including', 'such as', or 'for example' (or similar phrases) do not limit what else might be included.

1. Definitions:

"Promoter" of this Promotion is FrankieB Pty Ltd, ACN 144 790 321, Office 1/1 Swann Road, Taringa QLD 4068, info@frankie4.com.au, https://frankie4.com/.

“We”, “Our” and “FRANKIE4” means FrankieB Pty Ltd (ACN 144 790 321) trading as FRANKIE4, Brisbane QLD 4068, Australia.

"Promotion Period" is 2PM Monday 18 August 2025 – 11.59PM Sunday 31 August 2025 (AEST).

"Offer" or means all offers available during the Promotion Period, as outlined in these Terms and Conditions.

"Discount Code" is the discount code sent to Eligible Customers by the Promoter, upon submission for the offer via the form located at https://frankie4.com/pages/selected-sneakers-offer.

"Eligible Customer" or "Eligible Customers" means a person who has not purchased with FRANKIE4 ("Promoter") before.

"Selected Styles" means only the following styles: Asher White/Gold, Billie II White, Ellie V Sand, Farren II White, Levi White/Leopard Print, Mya II Light Blush Emboss, Nat III Black/Black, Nat III White Mini Punched. No other products are included in the Offer.

"Terms" means these Terms and Conditions.

2. Promotion Period

This Offer is available during the Promotion Period only. Offer is not able to be backdated onto previous purchases.

3. Eligibility

This Offer is for Eligible Customers only. Customers who have previously purchased with FRANKIE4 ("Promoter") are not eligible to receive this Offer. Eligible Customers must sign up via the form at https://frankie4.com/pages/selected-sneakers-offer to receive their unique Discount Code, which can be used to redeem this Offer.

4. Offer

Selected Sneaker Styles ("Selected Styles") will be available to Eligible Customers for $175AUD (maximum 1 per Customer), with the use of their unique Discount Code.

A maximum of one (1) pair of the Selected Styles can be purchased for $175AUD per Eligible Customer.

Eligible Customers must be logged in at checkout before applying their unique Discount Code, to redeem offer.

This Offer is not available in conjunction with any other offer, discount, or promotion.

This Offer will be honoured in-store at FRANKIE4 Concept Stores (Australia) pending stock availability and as outlined in these Terms. This Offer cannot be redeemed through independent stockists or retailers.

5. Return Policy

Provided the shoes purchased within this Offer are returned within 30-days, in a new condition with original packaging and components included, they are eligible to be returned for one of the following outcomes:

- A direct size exchange (same style and colour only, pending stock availability); or
- A store credit at the price paid for the product; or
- A refund of the price paid minus a $12 restocking fee (unless faulty where FRANKIE4 will cover the cost of the return).

See our Return Policy here.

6. Stock Availability

This Offer is available on current stock only and cannot be extended for future restocks.

7. General Conditions:

By participating, each Customer agrees:

(a) to abide by these Terms and decisions of FRANKIE4 ("Promoter") , which shall be final and binding in all respects relating to this Promotion; and

(b) not to release any publicity or other materials on their own or through someone else regarding their participation in the Promotion without the prior consent of FRANKIE4 ("Promoter"), which it may withhold in its sole discretion.

8. Liability

Customers may have rights under the Australian Consumer Law and other similar legislation which cannot be excluded, restricted or modified by the Promoter. These terms and conditions do not exclude, restrict or limit those statutory rights in any way. However, to the extent that it is permitted to do so by law, the Promoter (including its officers, employees and agents) excludes all liability whether arising in tort (including without limitation negligence), contract or otherwise for any personal injury or any other loss or damage (including without limitation loss of opportunity or loss of profits) whether direct, indirect, special or consequential, arising in any way out of the Promotion.

9. Dispute Resolution

a) Neither party may commence court proceedings concerning any dispute between the parties arising out of or in relation to this agreement (Dispute), unless the party starting the proceedings has complied with this clause 7.

b) A party claiming that a Dispute has arisen must notify the other party in writing, specifying the nature of the dispute (Dispute Notice).

c) Following the Dispute Notice being given, each party’s authorised representative must endeavour in good faith to resolve the dispute within 14 days.

d) If the Dispute is not resolved within 14 days of the Dispute Notice being given, the parties may commence court proceedings.

10. General

10.1 Governing Law

These Terms are governed by the laws of Queensland, Australia. Each Customer taking part in the Offer submits to the exclusive jurisdiction of the courts of Queensland, Australia.

10.2 Severability

a) A clause or part of a clause of this document that is illegal or unenforceable may be severed from this agreement and the remaining clauses or parts of the clause of this agreement continue in force.

b) If any provision is or becomes illegal, unenforceable or invalid in any jurisdiction, it is to be treated as being severed from this agreement in the relevant jurisdiction, but the rest of this agreement will not be affected.

10.3 No waiver

Failure by the Promoter to enforce any of its rights under these Terms does not constitute a waiver of those rights.

10.4 Interpretation

In these Terms:

a) terms defined in the Schedule have that meaning;

b) if a word or phrase is defined, its other grammatical forms have a corresponding meaning;

c) a reference to a document or agreement (including a reference to this agreement) is to that document or agreement as amended, supplemented, varied or replaced;

d) unless expressly stated otherwise, a reference to '$' or 'dollar' is to Australian currency; and

e) the meaning of any general language is not restricted by any accompanying example, and the words 'includes', 'including', 'such as', or 'for example' (or similar phrases) do not limit what else might be included.

Definitions:

"Promoter" of this Promotion is FrankieB Pty Ltd, ACN 144 790 321, 1/1 Swann Road Taringa QLD 4068, info@frankie4.com.au, https://frankie4.com/, Instagram: @frankie4footwear, https://www.facebook.com/frankie4.footwear/.

“We”, “Our”, “Us” or "FRANKIE4" means means Frankie4 Pty Ltd.

"Offer" means all offers available during the Promotion Period, as outlined in these Terms and Conditions.
"Promotion Period" is during store operating hours Thursday 14 August 2025 – Sunday 17 Ju2025.

“Customer” means any person who purchases good from FRANKIE4 ("Promoter").

"Terms" means these Terms and Conditions.

Promotion Period

This Offer is available during the Promotion Period, only. Offer is not able to be backdated onto previous purchases.

Offer Details

With the purchase of any one (1) pair of full-priced footwear (excludes shoelaces, socks, and gift cards), you may purchase a second pair of full-priced footwear (excludes Isla, Venice, Limited Edition styles, shoelaces, socks, and gift cards) within the same transaction and receive 25% off the RRP of the lower-priced item.

For every one (1) pair of full-priced footwear purchased, a second pair of full-priced footwear (excluding Isla, Venice, and Limited Edition styles) may be added to the same order and is eligible for 25% off the RRP of the lower-priced item.

This Offer is not available in conjunction with any other offer, discount, or promotion.

This Offer is available in-store at FRANKIE4 Concept Stores (Australia) only, and is not available online or through independent retailers or stockists.

Return Policy

Products purchased under this offer are eligible for return under our standard return policy (see here).

Stock Availability

This Offer is available on current stock only and cannot be extended for future restocks.

General

By participating in this Promotion, Customers agree to abide by these terms and conditions. We reserve the right to disqualify any Customer who violates these terms and conditions or engages in any fraudulent activity.

General Conditions:

By participating, each Customer agrees:

(a) to abide by these Terms and decisions of FRANKIE4 ("Promoter") , which shall be final and binding in all respects relating to this Promotion; and

(b) not to release any publicity or other materials on their own or through someone else regarding their participation in the Promotion without the prior consent of FRANKIE4 ("Promoter"), which it may withhold in its sole discretion.