Our pop-ups are designed to go beyond traditional retail, offering a fully immersive brand experience. Guests can look forward to exclusive styles and offers, a coffee cart, complimentary beverages, partner activations, live entertainment, and the chance to connect with like-minded women.

Where possible, we would recommend catching public transport, taxi, ride share, or carpooling with friends.  

Parking: 

• The Venue does have parking availability.
• Enter via 55 Doody Street, Alexandria. Proceed up the ramp to the car park.  
• Take the lift to Ground level.  

Taxi & ride share drop off: 

• Enter via 55 Doody Street, Alexandria. Proceed up the ramp to the drop-off zone.
• Take the lift or stairs to Ground level.  

For more The Venue transport information, see here. 

Yes, each of our Sydney Concept Stores (Mosman & Paddington) will remain open per usual trading throughout the Sydney Pop-Up Event. For more information on our Concept Stores, see here. Do note that exclusive offers are available only at the Pop-Up Sale event, not through our Concept Stores over this period.

Not over this duration. Offers are exclusive to our Sydney Pop-Up event. Be the first to know about any upcoming sales by signing up to SMS here.

We have a wide range of our current styles available to shop at the Sydney Pop-Up Sale Event, including sneakers, sandals, slides, boots, and flats. Although not every style will be available, we are confident you’ll find something you love. There are rows of tables inside with shoes sorted by size run. These are all clearly marked with signage at each table to reflect the sizes available—simply head to the sign that represents your usual size to start browsing.  

Yes there will be exclusive offers and exclusive bundle offers, including special tiered spend and save offers, only available at the Sydney Pop-Up Sale Event.

The Sydney Pop-Up Sale Event is a cashless event. However, other payment types such as card, Afterpay, and Zip Pay will be available.    

If you have a FRANKIE4 store credit or gift card, you will be able to redeem this at Sydney Pop-Up Sale Event.   

Per our Terms and Conditions, you won’t be able to redeem any discounts, offers, or promotions in conjunction with the sale prices. 

We are not able to accept returns at the Sydney Pop-Up event. Due to the popularity and nature of these warehouse events, our staff will not have the capacity to facilitate returns processing. Please head to our Returns Page here to lodge your return online, or pop in to our Sydney Concept Stores who will be able to facilitate your return.

There is lift access to The Venue from the parking.  

Bathrooms are located near the Venue’s entrance doors (to the right as you enter, to the front left if exiting).  From there, the bathrooms are located to the left of the lifts near the exit.  There are also changing table available in the disabled toilets for your convenience. 

For any other questions or queries, please reach out to our customer care team via live chat (bottom right-hand corner), phone (07 3106 3351), or email (info@frankie4.com.au).