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New Season Preview Party — An Exclusive In-Store Celebration On 11 Sep. Find out more.

Your first glimpse at the season, shop Spring Awakening

Bestsellers just walked back in, shop the restock

The official AU FRANKIE4 website—please be aware of scam sites

1.

PREP YOUR SHOES


When returning your shoes please ensure;

1. The shoes are in an unworn, as new condition and you are within the 30-day period of receiving the order.

2. Make sure all packaging and components are included. (e.g. Custom Fit components, fabric tissue, alternate laces).

3. The shoebox is wrapped in an external packaging, like wrapping paper or placed in a postage bag/box.  Shoeboxes taped shut will not be accepted.

1.

PREP YOUR SHOES


When returning your shoes please ensure;

1. The shoes are in an unworn, as new condition and you are within the 30-day period of receiving the order.

2. Make sure all packaging and components are included. (e.g. Custom Fit components, fabric tissue, alternate laces).

3. The shoebox is wrapped in an external packaging, like wrapping paper or placed in a postage bag/box.  Shoeboxes taped shut will not be accepted.

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