With the current status of COVID-19 we want to reassure you that we are doing what we can to look after the health and safety of our staff & you, our customers.
Our Brisbane & Sydney concept stores are open.
Our Camberwell store has not yet opened and we unfortunately do not know when we will be able to. The restrictions in Victoria & Government advice will be our guidance for when we can open.
Our stores are enforcing social distancing and we have limits to customer numbers in store for everyone's safety. We also ask that if you aren't feeling 100% or have been unwell that you stay home and shop with us online.
Our online store is supported by our wonderful team. We are available to assist you with extended customer service hours online for your convenience.
We will continue to offer you free worldwide shipping and free returns within Australia & New Zealand, enabling you to shop with confidence and ease from where you feel comfortable and safe.
We have extended our returns policy to 45 days.
We are well placed and well informed to be sure we move as quickly as need be to support our staff and customers should things progress further.
If you have any questions please do get in touch at info@frankie4.com.au.
We’re in this together