SAVING SOLES

The FRANKiE4 mission is to provide women with the healthier option for fashion footwear.
We’ve designed these shoes for your feet to love!

Our Sole Saving Service

Our team of Sole Savers at FRANKiE4 are more than just a friendly voice on the phone.
Each and every one of our Customer Care team spends dedicated time throughout the year fitting real customers within our concept stores.

In addition to this we do constant training on the technology that is within our shoes (there's a lot in there!), understanding different foot pathologies, and most important, how our shoes can help you.
This means that when you call or talk to us on live chat, you can feel confident that you are getting assistance from someone who knows our footwear, well!

If you have any questions, big or small, we are here for you.
You can reach us on the phone, live chat on our website, email, or talk message us on Social Media.
We can't wait to assist you in finding your new Sole Mate.
 
7am - 10pm AEST (Mon-Fri) , 9am - 6pm AEST (Sat & Sun)

1300 721 898

7 days a week
9am - 5pm AEST

BRISBANE
Indooroopilly
260 Moggill Rd
Windsor
110 Maygar St

SYDNEY
Mosman
686 Military Rd

Online Chat
Tap the chat icon in the right corner to talk to one of our team right now!

VERIFIED REVIEWS

We welcome the feedback of our customers, after all, our footwear is designed for you to love.
Following a purchase, we invite you to review your footwear.

To date, we have received over 48,884 verified buyer reviews with an average of 85.5% 5-star rating!

To read reviews on each style, scroll down on their product page and see what other ladies have had to say.

CUSTOMER CONFIDENCE

12,053 FRANKiE4 customers completed our survey.
96% say they have or would recommend FRANKiE4.

(survey held in March 2019)

SHOP ONLINE WITH CONFIDENCE

We’re happy to offer an online credit note or refund for most footwear bought via our online store or Concept Stores
within 45 days of receiving the order, provided they are in an as-new condition.
We'll even pay the return shipping.

FREE AUSTRALIAN & INTERNATIONAL DELIVERY

 
We offer FREE DELIVERY for orders over $100 - world wide!
We'll also cover the cost of returns within Australia and New Zealand, as long as they meet our 45 day returns policy.
To our wonderful customers outside of Australia and New Zealand, we encourage you to check with your countries import taxes
so that you're aware of any additional costs you may receive.

    AFTER PAY & ZIPPAY AVAILABLE  

With AfterPay & ZIPPAY you can get your FRANKiE4’s now, and pay later!