Our team of Sole Savers at FRANKIE4 are more than just a friendly voice on the phone.
Each and every one of our Customer Care team spends dedicated time throughout the year fitting real customers within our concept stores.
In addition to this we do constant training on the technology that is within our shoes (there's a lot in there!), understanding different foot pathologies, and most important, how our shoes can help you.
This means that when you call or talk to us on live chat, you can feel confident that you are getting assistance from someone who knows our footwear, well!
Each and every one of our Customer Care team spends dedicated time throughout the year fitting real customers within our concept stores.
In addition to this we do constant training on the technology that is within our shoes (there's a lot in there!), understanding different foot pathologies, and most important, how our shoes can help you.
This means that when you call or talk to us on live chat, you can feel confident that you are getting assistance from someone who knows our footwear, well!