SHIPPING & DELIVERY

TRACKING YOUR ORDER

Using your consignment number, you can track your order here.

PROCESSING AND DELIVERY TIMEFRAMES

We offer free shipping worldwide on orders over $100AUD!

Please allow 1 – 3 business days for processing and handling. Once your order has been dispatched, you’ll be notified by our post carrier with the tracking information.

*Delivery times are an estimate only. Express shipping does not guarantee same day dispatch. Please note that during a sale or at times when our warehouse if dispatching higher than normal orders, there can be delays.

DELIVERY AND COST

For all standard, express & international orders, please allow 1 – 3 business days for processing & handling.  

Australia Delivery

Standard Delivery (under $100 purchase) - $10

Standard Delivery (over $100 purchase) - FREE
Express Post - $18 per order*

*does not guarantee same day dispatch

New Zealand Delivery

Tracked Post (under $100 purchase) - $10
Tracked Post (over $100 purchase) - FREE

International Delivery

All international packages may be subject to duties and taxes.
For more information on taxes, duties and customs regulations please contact your local customs office directly.
Tracked Post (under $100 purchase) - $10
Tracked Post (over $100 purchase) - FREE

CORONAVIRUS INTERNATIONAL DELIVERY UPDATE

There are still some delivery delays to all international destinations, however, we send all international parcels via a tracked express shipping service so you will be able to check on your orders progress while in transit. To check your countries estimated delivery timeframe, please see AusPost latest update here.

CORONAVIRUS EXPRESS DELIVERY SERVICE UPDATE

As a result of these unprecedented times, AusPost Express Post service is seeing some delays in delivery. This means your parcel could take up to five (5) business days or more to reach their destination. AusPost are working tirelessly to ensure parcels are delivered as safely and quickly as possible. Read AusPost latest update here.

STILL HAVE ANY QUESTIONS?

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